Roksolana Ponzel
5310 N Chester Ave, Chicago ,IL
Summary
Personable and detail-oriented with strong ability to think on feet and resolve issues efficiently. Possesses knowledge of logistics and transportation operations, coupled with proficiency in routing software and communication tools. Committed to ensuring smooth operations and timely deliveries by leveraging organizational skills.
Overview
2
2
years of professional experience
Work History
Teacher's Assistant, Babysitter
ABC Learning
01.2024 - 09.2025
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance student participation and critical thinking.
- Implemented effective classroom management strategies to maintain a positive learning environment.
- Collaborated with colleagues to design interdisciplinary projects that fostered teamwork and creativity.
- Assessed student performance using various evaluation methods to ensure academic growth.
- Adapted instructional materials to meet diverse learning needs of students.
Store Associate
TJX Companies
06.2023 - 09.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness standards were met.
- Operated point-of-sale systems accurately, processing transactions efficiently and managing cash handling procedures.
- Collaborated with team members to restock shelves and optimize product displays for maximum visibility.
- Trained new associates on store policies, procedures, and customer service best practices to ensure consistency.
Dispatcher
KZGoldman
10.2025 - 11.2025
- Coordinated daily dispatch operations, ensuring timely and efficient service delivery.
- Monitored real-time vehicle locations using GPS systems to optimize routes.
- Communicated effectively with drivers to relay instructions and address concerns promptly.
- Managed scheduling adjustments to accommodate emergency or last-minute requests.
- Analyzed route performance data, identifying opportunities for efficiency improvements.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Negotiated contracts with clients, ensuring favorable terms and compliance with regulations.
- Analyzed market trends to identify new business opportunities and inform strategic decisions.
Education
ESL, Individual Lessons With Tutor
Triton College
River Grove, ILBachelor of Management And Organizational Studies -
Vasyl Stefanyk Precarpathian National University
Ukraine, Ivano Frankivsk 07.2024
High School Diploma -
Yaroslav Barnich Lyceum
Ukraine05.2020
Skills
I have organizational skills and understanding the structure of the logistics market USA: who's who, how the carrier-broker-shipper relationship works
Ability to work in a team and solo model
Search and book loads on the Dat Load Board - analyzing rates, weight, distance, and zones
Market analysis and loading forecasting using DAT Hot Market tools
Maps, RateMate, TruckerPath - ability to
find "profitable spots" for loading
Route building and driver time management, optimization for logistics windows, hourly limits, and unloading conditions
Negotiations with brokers: ability to argue for price, increase rates, and work with major companies - Coyote,
CHRobinson, JBHunt360, ECHO
Fraud screening of brokers
using RtsPro, MyCarrierPackets,
FMCSA, MC Lookup, Factor Check
Understanding of scams, double brokering, and phishing RC
Skills in protecting a company, checking email domains and suspicious RC
Work with VPN and P-telephony (RingCentral, ExpressVPN) to ensure stable and secure communication with brokers and drivers
Facility Check
skills for confirming Shipper/Receiver addresses, verifying warehouse location and availability
Prompt documentation workflow: completing carrier packets, COI, W-9s, and communicating via email in an American business-style environment
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Dispatcher
KZGoldman
10.2025 - 11.2025
Teacher's Assistant, Babysitter
ABC Learning
01.2024 - 09.2025
Store Associate
TJX Companies
06.2023 - 09.2025
ESL, Individual Lessons With Tutor
Triton College
Bachelor of Management And Organizational Studies -
Vasyl Stefanyk Precarpathian National University
High School Diploma -
Yaroslav Barnich Lyceum