Roland Braitsch
Auto Body General Manager
Seattle,WA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Auto Body General Manager
Maaco Auto Body
Bellevue , WA
06.2007 - 12.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Monitored progress by establishing plans, budgets and measuring results.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created schedules and monitored payroll to remain within budget.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Formed and sustained strategic relationships with clients.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Associate of Arts - General Studies
Palomar College
San Marcos, CA06-1990
Skills
- Insurance liaison
- Expert estimator
- Performance evaluations
- Environmental regulations
- Automotive painting
- Auto body restoration
- Glass replacement
- Collision repair
- Vehicle diagnostics
- Shop maintenance
- Parts ordering
- Frame straightening
- Cost control
Certification
- Painting and Refinishing Certification for Collision Repair
- Structural Analysis and Damage Repair Certification for Collision Repair
- Paint Manufacturer Training from Axalta and Sherman Williams
Timeline
Auto Body General Manager
Maaco Auto Body
06.2007 - 12.2024
- Painting and Refinishing Certification for Collision Repair
- Structural Analysis and Damage Repair Certification for Collision Repair
- Paint Manufacturer Training from Axalta and Sherman Williams
Associate of Arts - General Studies
Palomar College
Similar Profiles
Anthony ArroyoAnthony Arroyo
Collision Estimator at Maaco Auto BodyCollision Estimator at Maaco Auto Body
Carlos MartinsCarlos Martins
Regional Fleet Manager at Maaco Auto BodyRegional Fleet Manager at Maaco Auto Body
Jacob DempsieJacob Dempsie
Detailer at Maaco Auto BodyDetailer at Maaco Auto Body