Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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ROLAND MARTINEZ

Miami,FL

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Overview

8
8
years of professional experience

Work History

Security Officer

LoanDepotPark
Miami, FL
02.2023 - Current
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforced access control measures in accordance with established procedures.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.

Security Officer

Frost Museum
Miami, FL
09.2021 - 02.2022
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Assisted with crowd control during large events held at the facility.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Operated communication systems between officers stationed throughout the facility.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Reported safety hazards for remediation response.

Security Officer

Admiral Security Services, Inc.
Miami, FL
08.2018 - 12.2019
  • Monitored surveillance cameras and responded to suspicious activity.
  • Confirmed visitor identification prior to granting entry into the building.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Airport Passenger Service Agent

Envoy Air Inc.
Miami, FL
11.2018 - 11.2019
  • Greeted passengers and assisted with check-in procedures.
  • Ensured compliance with safety regulations and airline policies.
  • Verified identification documents of passengers.
  • Informed customers about the airport's services and facilities.
  • Conducted pre-flight security checks on passengers and baggage.
  • Answered inquiries from customers regarding travel information.

Security Officer

Brightline
Miami, FL
05.2019 - 08.2019
  • Checked for safety hazards and took corrective action when necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Provided escorts for visitors as needed throughout the facility.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

Loss Prevention Officer

Intercontinental Group
Miami, FL
03.2017 - 11.2018
  • Conducted internal investigations into employee theft or policy violations.
  • Performed regular security audits to ensure policies are being followed correctly.
  • Prepared daily reports detailing any incidents that occurred during shift hours.
  • Used computers and software to generate concise reporting.

Front Desk Officer

SecurAmerica
Miami, FL
07.2015 - 02.2017
  • Greeted customers and visitors in a friendly, professional manner.
  • Answered incoming calls promptly and directed them to appropriate personnel.
  • Maintained neat and orderly work area, including reception desk and lobby area.
  • Verified customer's identity by checking valid identification cards prior to providing service or issuing keys and cards.
  • Handled complaints in a timely fashion while following established policies and procedures.

Education

Some College (No Degree) -

Cerritos College
Norwalk, CA

Skills

  • Access Control
  • CCTV Monitoring
  • CCTV Surveillance
  • Stationary Surveillance
  • Identification Verification
  • Surveillance
  • Invoice Verification

Languages

Spanish
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Security Officer

LoanDepotPark
02.2023 - Current

Security Officer

Frost Museum
09.2021 - 02.2022

Security Officer

Brightline
05.2019 - 08.2019

Airport Passenger Service Agent

Envoy Air Inc.
11.2018 - 11.2019

Security Officer

Admiral Security Services, Inc.
08.2018 - 12.2019

Loss Prevention Officer

Intercontinental Group
03.2017 - 11.2018

Front Desk Officer

SecurAmerica
07.2015 - 02.2017

Some College (No Degree) -

Cerritos College

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ROLAND MARTINEZ