Roland Moukadam

I was a professional who acted as primary, trusted point of contact, managing long-term relationships rather than just transactions to drive more than 120's clients loyalty and satisfaction; contributing with more than 500k profit to my company during my first year in sales.

Greeted customers warmly, delivering exceptional service that enhanced shopping experience.

Assisted customers with product selections, ensuring satisfaction and resolving inquiries effectively.

Resolved customer complaints swiftly, ensuring positive experiences and fostering loyalty.

Collaborated with team members to streamline shopping process by assisting with gift-wrap, processing payments, and handling online returns.

Delivered referrals to specific locations, demonstrating flexibility and time management skills.

Collaborated with cross-functional teams to achieve goals and reported daily to office managers on referrals and clinic visit outcomes.

• Partnered with diverse coworkers to accomplish goals and resolve issues related to products and services.

Organized back-of-house areas and maintained tidy workspace to support efficient operations.

Store operation, shipments, fulfillments and store inventory and replenishments.

Coordinated with sales associates during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.

Executed tasks in a detailed and fast-paced department, enhancing attention to detail and operational effectiveness.

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Delivered exceptional customer service in luxury retail environment.

• Resolved customer inquiries and complaints efficiently and professionally.
• Assisted clients with product selection and personal styling advice.
• Performed same job duties as Front of the House, ensuring consistent service quality.

Developed age appropriate engaging lesson plans to pre-kindergarten students to enhance learning experiences that prepare them to kindergarten, focusing on writing and reading skills, plus verbal stories' illustrations.

Assessed student progress throughout the year and communicated regularly with parents to keep them informed of their children's development.

Facilitated class discussions after story time and during free activities to enhance students' social and intellectual skills.

Coordinated daily breaks and healthy meals, creating an engaging environment with activities like singing, dancing, and free art.