Roland Okoe Laryea
Accra,GA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Melcom Ghana Limited. Expert in leveraging time management and technical skills to maintain punctual, reliable service and support. Achieved commendable driving and IT support records by prioritizing safety, efficiency, and customer service.
Overview
10
10
years of professional experience
Work History
Driver
Bolt
09.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
IT Technician
Melcom Ghana Limited
01.2015 - 08.2016
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Installed and configured operating systems and applications.
Education
No Degree - Visual Arts
Anum Presbyterian Senior Secondary School
Eastern, Ghana05.2016
Skills
Time Management
Valid Driver's License
Customer Service
Clean Driving Record
Punctual and Reliable
Patience and understanding
Singing and Soccer
Played soccer for my school.
Languages
English
Full Professional
Timeline
Driver
Bolt
09.2020 - Current
IT Technician
Melcom Ghana Limited
01.2015 - 08.2016
No Degree - Visual Arts
Anum Presbyterian Senior Secondary School
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