Rolanda Newell
Sweet,ID
Summary
Dedicated Special Education Paraprofessional with expertise in IEP compliance, classroom organization, and positive behavior reinforcement. Committed to fostering an inclusive learning environment and enhancing student progress through effective collaboration with educators.
Results-driven individual with a background in office management and special education support. Expertise in enhancing productivity through strong organizational abilities and exceptional customer service.
Overview
19
19
years of professional experience
Work History
Special Education Paraprofessional
Horseshoe Bend School District
Horseshoe Bend, ID
08.2020 - 02.2026
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing positive behavior and promoting a supportive learning environment.
- Collaborated with educators to adapt instructional materials for students requiring special accommodations.
- Monitored student progress and provided feedback to teachers regarding academic performance and behavioral development.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Maintained positive attitude and affirmatively communicated with each student.
Office Manager-Tax Preparer
World Finance
Emmett, ID
07.2015 - 05.2020
- Oversaw daily office operations, ensuring seamless workflow and enhanced team productivity.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Implemented office policies and procedures, improving operational consistency and compliance.
- Monitored office supply inventory, ensuring availability while minimizing waste and excess expenditures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Branch Manager
Title Cash
Emmett, ID
08.2012 - 06.2015
- Oversaw daily branch operations, ensuring compliance with company policies and procedures.
- Led team training programs to enhance employee performance and service delivery.
- Developed and implemented strategies to improve customer satisfaction and retention.
- Managed cash flow, ensuring accurate processing of transactions and record-keeping.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Kitchen Staff Member/School Custodian
Emmett School District
Emmett, ID
08.2007 - 08.2012
- Prepared and portioned food items following menu specifications and safety standards.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health regulations.
- Collaborated with team members to optimize workflow during peak service hours.
Education
High School Diploma -
Emmett High School
Emmett, IDSkills
- Managing an office and staff
- Strong organization abilities
- Effective verbal and written communication
- Technical Profiency
- Teacher assistance
- Learning disabilities support
Timeline
Special Education Paraprofessional
Horseshoe Bend School District
08.2020 - 02.2026
Office Manager-Tax Preparer
World Finance
07.2015 - 05.2020
Branch Manager
Title Cash
08.2012 - 06.2015
Kitchen Staff Member/School Custodian
Emmett School District
08.2007 - 08.2012
High School Diploma -
Emmett High School