Summary
Overview
Work History
Education
Skills
Websites
Awards
Activities
Coursework
Affiliations
Accomplishments
Timeline
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Rolando Jenson Lopez

Franklin,TN

Summary

Diligent professional with excellent multitasking, organizational, and time management abilities. Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients, and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions. Familiar with merchandise exchange protocols and adaptable to new processes and procedures. Loyal, tactical team builder and strategic planner who thinks, does, and critically challenges the status quo.

Overview

4
4
years of professional experience

Work History

Account Representative

Team MWF
Nashville, TN
05.2024 - Current
  • Responsible for lead development, client introduction, and program implementation. Responsible for direct sales of the OMI Care+ and OMI Connect Employee Options for companies that have self-funded their health plans.
  • Duties include contacting the CFO, Human Resource Manager, and Benefits Manager to schedule an Executive Briefing on these strategies, and to explain the positive impact on the client's bottom line, and the employees' health benefits.
  • Developed and maintained strong relationships with key decision-makers within client organizations.

Cashier

NY Pie
Franklin, TN
03.2023 - 08.2023
  • I worked at the front stand, greeting customers, consulting with suppliers, and cooking.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Kept records of purchases, maintained the orderly appearance of the checkout area, and restocked supplies as needed.

Valet

SOHO House Nashville
Nashville, TN
05.2022 - 09.2022
  • Valet cars at the Centennial Hospital, and for SOHO House, Nashville.
  • Helped customers understand and correctly navigate parking structures and payment systems.
  • Responded to questions about local area and company services.
  • Attended staff meetings as required by management.

Host/Barback/Waiter

Char bar 7
Charlotte, NC
08.2021 - 05.2022
  • I was a host, greeting people as the frontman of the restaurant.
  • I also barebacked on the side behind the bar
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.

Cart boy/Customer Service

Old Natchez Country Club
Franklin, TN
05.2021 - 07.2021
  • Tracked and reported on cart usage trends to improve efficiency.
  • Loaded and unloaded customer's golf carts onto trailers for transport.
  • Provided exceptional customer service by responding promptly to customer inquiries and requests.

Education

Bachelor of Science - General Business

The University of Alabama, Culverhouse College of Business
Tuscaloosa, AL
05-2026

Skills

  • Product restocking
  • Empathy and patience
  • Conflict resolution
  • Work ethic and integrity
  • Reliability and punctuality
  • Multitasking and organization
  • POS systems
  • Attention to detail
  • Financial records oversight
  • Customer service excellence

Awards

  • National Champion in the USPHL, Charlotte Rush, 2021

Activities

D1 ACHA Men’s Hockey Team, University of Alabama, 2022, current

Coursework

  • Legal Environment of Business
  • Accounting
  • Employee relations
  • Work conditions
  • Management

Affiliations

  • Vice president of Alabama Club Hockey. As Vice President, I must lead and set an example as a head of representatives, as well as the role of assisting the President. Very similar to being a CEO or VP of a company. I am in charge of managing sections of the business as well as assuming the tasks of managing players, travel, and other responsibilities that go into running a sports program.

Accomplishments

  • I volunteered with St. Baldrick's for three years, participating in head-shaving events and raising funds to support childhood cancer research. Through my involvement with a sports team, I had the opportunity to contribute to this important cause and truly valued the experience of helping make a difference. This opportunity was critical in learning how to give back to the community and care for others.

Timeline

Account Representative

Team MWF
05.2024 - Current

Cashier

NY Pie
03.2023 - 08.2023

Valet

SOHO House Nashville
05.2022 - 09.2022

Host/Barback/Waiter

Char bar 7
08.2021 - 05.2022

Cart boy/Customer Service

Old Natchez Country Club
05.2021 - 07.2021

Bachelor of Science - General Business

The University of Alabama, Culverhouse College of Business
Rolando Jenson Lopez