Rolando Lazo
Ventura,CA
Summary
Proven Security Officer with a solid background at Allied Universal Security Services, adept in threat assessment and emergency response. Demonstrates superior customer service and relationship building, enhancing safety and reducing incidents by implementing effective security measures. Fluent in Tagalog and English, showcasing adaptability and a keen eye for detail. Ability to use Paper DAR, Team Time, and HELIAUS.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Ventura, CA
12.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Product Assembler
Workforce Employment Solutions
Ventura, CA
08.2017 - 10.2017
- Updated logs and completed production reports.
- Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
- Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently.
- Organized workspace for maximum efficiency while maintaining a clean work area in accordance with company guidelines.
- Consistently met production deadlines by staying focused and efficiently managing workload.
- Improved product quality with thorough inspection and adherence to company standards.
- Assisted in training new employees on assembly procedures, ensuring consistency across the team.
- Packaged finished products, labeled boxes and stacked for shipment.
- Participated in continuous improvement initiatives to enhance overall operational performance and reduce costs.
- Adhered to safety practices and quality standards at all times.
- Worked efficiently to minimize material and time waste.
- Performed routine maintenance on equipment, contributing to overall productivity improvements.
- Strengthened team morale by offering support to coworkers when needed, resulting in a collaborative work environment that drove success as a group effort.
- Actively communicated with supervisors regarding any potential challenges or issues faced during the assembly process, fostering open dialogue for resolution.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Verified part numbers and placed parts in appropriate shipping containers.
- Recognized and reported defective material and equipment to shift supervisor.
- Participated in projects requiring assembly of large and small components.
- Monitored inventory, keeping necessary supplies on hand.
- Inspected completed products to encourage quality and adherence to company standards.
- Trained new assembly personnel on proper use of equipment.
- Followed safety protocols to maintain safe working environment.
- Completed tasks on time to meet quality and safety standards.
- Assembled parts correctly according to specifications, reducing quality issues.
Education
Chaffey College
Rancho Cucamonga, CASkills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Superior customer service
- Emergency Response
- Access Control
- Patrol operations
- Relationship building and management
- Security Screenings
- Conflict de-escalation
- Fluent in Tagalog
- Access Control Management
- Threat Assessment
- Document Management
- Stationary surveillance
- Security Equipment Operation
- Crime Prevention
- Personnel screening
- Night and Safe Deposit Procedures
- Report Generation
- Invoice Verification
- Work ethic
- Patrolling
- Workplace Safety
- Verbal and written communication
- Reliability
- Punctuality
- Security Protocols
- Reporting skills
- ID Verification
- Emergency awareness
- Event security
- Patrol techniques
- Keen observer
- English fluency
- Perimeter security
- Legible report writing
- Alarm systems
- Report Preparation
- Vehicle inspections
- Traffic Control
- Document Preparation
- Interpreting procedures and instructions
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Ground Patrol
- Adaptable and Flexible
- Attentive and Observant
- Visitor screening
- Visitor tracking
Timeline
Security Officer
Allied Universal Security Services
12.2018 - Current
Product Assembler
Workforce Employment Solutions
08.2017 - 10.2017
Chaffey College