Rolando Luberta Jr
Chesterfield,Michigan
Summary
Dynamic and results-driven professional with extensive experience in casino management, notably at MGM Grand Detroit Casino. Proven expertise in staff training and development, alongside strong leadership skills. Successfully implemented employee engagement programs, enhancing team performance and customer relations. Committed to regulatory compliance and fostering a positive work environment.
Overview
45
45
years of professional experience
Work History
Assistant Shift Manager
MGM Grand Detroit Casino
06.1999 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
Casino Manager
Big M Casino
09.1998 - 06.1999
Shift Manager
Show Boat Casino
12.1996 - 08.1998
Manager
Muckleshoot Casino
12.1995 - 11.1996
Pit Shift
Star Casino
01.1995 - 11.1995
Supervisor
Biloxi Belle
08.1991 - 12.1994
Supervisor
Paradice Casino
10.1990 - 06.1991
Dealer-Supervisor
Ceasars Hotel Casino
12.1986 - 10.1990
Dealer
Cable Beach Hotel Casino
02.1986 - 12.1986
Dealer
Tropicana Hotel and Casino
05.1981 - 12.1985
Education
Welding
Broward College
Fort Lauderdale, FLSkills
- Staff training and development
- Policy enforcement
- Health and safety compliance
- Employee scheduling
- Customer relations
- Employee motivation
- Scheduling expertise
- Strong leadership
- Collaborate cross-functionally
- Decision-making
- Staff development
- Regulatory compliance
Timeline
Assistant Shift Manager
MGM Grand Detroit Casino
06.1999 - Current
Casino Manager
Big M Casino
09.1998 - 06.1999
Shift Manager
Show Boat Casino
12.1996 - 08.1998
Manager
Muckleshoot Casino
12.1995 - 11.1996
Pit Shift
Star Casino
01.1995 - 11.1995
Supervisor
Biloxi Belle
08.1991 - 12.1994
Supervisor
Paradice Casino
10.1990 - 06.1991
Dealer-Supervisor
Ceasars Hotel Casino
12.1986 - 10.1990
Dealer
Cable Beach Hotel Casino
02.1986 - 12.1986
Dealer
Tropicana Hotel and Casino
05.1981 - 12.1985
Welding
Broward College