Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Shift Manager
Amazon Fresh
05.2022 - Current
Coach, manage, and develop a team of 50-100 Amazon associates.
Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed.
Create, manage, and support recognition programs.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Ensure procedures are followed for building security and product loss prevention.
Partner with the management team to establish and maintain quality control standards
Develop performance goals and targets to achieve customer demand and ensure accuracy and quality.
Associate
Amazon Fresh USF4
03.2019 - 05.2022
Select, pack and ship customer orders.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
Manage safety, quality, productivity, and customer delivery promises
Conducted training and change management processes to improve operations.
Identified and resolved process issues to drive optimal workflow and business growth.