Danny Richardson
Birmingham,AL
Summary
Proven leader in hospitality management with a track record of enhancing operational efficiency and profitability at Courtyard 280. Excelled in staff training and development, and customer service excellence, boosting revenue and reducing waste significantly. Demonstrates strong decision-making capabilities and policy enforcement, ensuring health and safety compliance.
Overview
3
3
years of professional experience
Work History
Assistant Shift Manager
Courtyard 280
01.2024 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
Head Bartender
Quest Club
11.2022 - 03.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Beverage Operations Manager
Centerplate, A Sodexo
10.2021 - 11.2022
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Resolved customer complaints involving food or beverage quality and service.
Education
High School Diploma -
Sprague High School
Salem, ORSkills
- Employee Scheduling
- Staff Training and Development
- Health and safety compliance
- Goal Setting and Tracking
- Policy Enforcement
- Decision-making capabilities
- Task Delegation
- Customer Service
Timeline
Assistant Shift Manager
Courtyard 280
01.2024 - Current
Head Bartender
Quest Club
11.2022 - 03.2024
Beverage Operations Manager
Centerplate, A Sodexo
10.2021 - 11.2022
High School Diploma -
Sprague High School
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