Rolando Mejia
Rochester,NY
Summary
A highly motivated EHR Specialtist with strong interpersonal, analytical, and critical thinking skills that is focused on quality performance. Dedicated, organized, and self-directed with a passion for customer service and troubleshooting any issues that may arise.
Overview
7
7
years of professional experience
Work History
EHR Specialist
Aledade
08.2023 - Current
- Led a segment of the tiered service model focused on EHR Overlay, providing training to team members on its functionality and ensuring comprehensive understanding of associated workflows.
- Managed the go-live and full implementation lifecycle of the EHR Overlay, including delivering practice-facing presentations and guiding stakeholders through project completion.
- Supported practices in adopting point-of-care population health tools integrated with their EHR systems, including Athena, eClinicalWorks (eCW), Practice Fusion, and Elation.
- Coordinated EHR utilization assessments to identify optimization opportunities that align with ACO and value-based care initiatives.
- Delivered tailored presentations to diverse audiences—from frontline staff to executive leadership—to drive engagement, promote best practices, and ensure successful adoption of Aledade’s services.
- Independently manage multiple projects at various stages to provide Aledade’s tools and train practice staff on patient-centric, value based workflows
Implementation Analyst
Aledade, Inc
03.2022 - 08.2023
- Collaborate with project leads to build and quality check each practice's technical enablement's including application configurations, EHR Optimization, and integrations.
- Support management team by leading internal process improvement efforts related to the Implementation Team.
- Assisted healthcare practitioners and practices in resolving challenging diagnoses by utilizing the EHR Overlay tool and its accompanying features.
- Collaborated closely with members of the Business Intelligence team to ensure a smooth and efficient withdrawal process for practices.
- Resolve issues that may arise unexpectedly, improve operations, and provide quality service.
- Execute implementation tasks completion at Aledade’s high service level standards.
EHR Application Analyst – EClinicalWorks (eCW)
Arnot Ogden Medical Center
01.2020 - 03.2022
- Collaborated with end-users and the ambulatory application vendor to identify, communicate, and resolve system issues, ensuring minimal disruption to clinical workflows.
- Led the testing of system upgrades, documenting changes, enhancements, and bugs to ensure smooth and error-free go-lives.
- Maintained in-depth knowledge of eCW application components, including data structures, screen configurations, and security protocols.
- Provided ongoing support, troubleshooting, and performance optimization for eCW and the eCW Patient Portal to enhance user experience and system efficiency.
Admissions Recruiter
Corning Community College
05.2018 - 01.2020
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Developed and implemented student guidance plans to foster academic success.
- Provided resources to support students in achieving career goals.
- Assisted students in exploring and selecting career paths.
Education
No Degree - Criminal Justice
Corning Community College
Corning, NYBachelor of Arts - Public Justice
SUNY OSWEGO
Oswego, NY05.2017
Skills
- Electronic Medical Records- eCW, Athena, Quadramed, ED PulseCheck, eCW Patient Portal
- Windows Office Suite
- Google Suite
- Ability to Handle Confidential Information
- Customer Service
- Organizational and Management skills
- Team-Orientated
- System Improvements
- Complex Problem-Solving
- Workflow Requirements
Timeline
EHR Specialist
Aledade
08.2023 - Current
Implementation Analyst
Aledade, Inc
03.2022 - 08.2023
EHR Application Analyst – EClinicalWorks (eCW)
Arnot Ogden Medical Center
01.2020 - 03.2022
Admissions Recruiter
Corning Community College
05.2018 - 01.2020
No Degree - Criminal Justice
Corning Community College
Bachelor of Arts - Public Justice
SUNY OSWEGO
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