Rolando Sidney
Forney ,TX
Overview
3
3
years of professional experience
1
1
Certification
Work History
Middle School Success Coach-MSW Intern
International Rescue Committee
01.2024 - 01.2025
- Provided case management support for eight middle school students from refugee and immigrant backgrounds in their academic and social adjustment, helping them navigate challenges both inside and outside the classroom.
- Developed and facilitated individualized academic plans to improve students' performance and engagement in core subjects.
- Led one-on-one and group mentoring sessions, focusing on building students' confidence, communication skills, and emotional resilience.
- Advocated for students and collaborated with teachers, counselors, and families to address behavioral and academic concerns, contributing to a holistic approach to student success.
- Assisted in organizing after-school programs and activities designed to improve leadership, teamwork, and problem-solving skills.
- Tracked student progress, documented outcomes, and recommended interventions to support academic and personal growth.
- Delivered culturally responsive care, fostering an inclusive environment for students of diverse backgrounds and experiences.
Mental Health Technician
Medical City Green Oaks
01.2024 - 01.2025
- Supported patients in a high-acuity psychiatric unit, utilizing trauma-informed care to de-escalate crisis situations with compassion.
- Collaborated with multidisciplinary teams to implement individualized behavior plans, reinforce coping strategies, and monitor patient progress.
- Documented clinical observations and incident reports with accuracy to inform treatment planning and risk assessments.
- Cultivated therapeutic rapport with patients facing severe mental health conditions, including psychosis, mood disorders, and co-occurring substance use.
Office Manager
Kris Agency & Home Care
Queens, US
01.2022 - 01.2024
- Delivered case coordination and community resource referrals for elderly and disabled clients, including housing support, utility assistance, and in-home care services.
- Conducted intake assessments and facilitated individualized support plans aligned with psychosocial and medical needs, using a trauma-informed and client-centered approach.
- Maintained detailed records of all client interactions and service outcomes in compliance with HIPAA and agency documentation standards.
- Collaborated with caregivers, home health aides, and external service providers to ensure wraparound support and continuity of care for vulnerable populations.
- Managed daily operations, including administrative support, scheduling, insurance verification, and service authorization, while resolving client concerns with professionalism and empathy.
- Provided culturally responsive support to diverse populations, often navigating sensitive topics around financial insecurity, caregiver stress, and health-related challenges.
Education
Master of Science - Social Work
Columbia University
New York05-2026
Bachelor of Arts - Personality and Social Psychology
Pace University
New York05-2024
Skills
- Case management
- Crisis intervention
- Cultural competence
- Behavioral assessment
- Data documentation
- Conflict resolution
Certification
- Basic Life Support (BLS) Certification, American Heart Association, 01/01/24, Trained in CPR, AED use, and emergency cardiovascular care for healthcare professionals, ensuring proficiency in life-saving techniques for both adults and children.
- Satori Alternatives for Managing Aggression (SOMA) Training, Medical City Healthcare, 01/01/24, Completed specialized training in de-escalation techniques, crisis intervention, and safe management of aggressive behaviors in high-stress environments, particularly in mental health and clinical settings.
- Licensed Chemical Dependency Counselor Intern (LCDC-I), Texas Health and Human Services Commission, 01/01/24, Earned state-level certification authorizing supervised practice in substance use counseling. Demonstrated foundational competency in chemical dependency counseling, case management, and ethical client care. Committed to ongoing supervision, skill development, and evidence-based practices in addiction recovery and intervention. Engaged in professional development aligned with Texas Administrative Code and LCDC licensure pathway.
Veteran Status
US Veteran
References
References available upon request.
Timeline
Middle School Success Coach-MSW Intern
International Rescue Committee
01.2024 - 01.2025
Mental Health Technician
Medical City Green Oaks
01.2024 - 01.2025
Office Manager
Kris Agency & Home Care
01.2022 - 01.2024
Master of Science - Social Work
Columbia University
Bachelor of Arts - Personality and Social Psychology
Pace University
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