Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rolf Remus

Tulsa

Summary

Dedicated server with over 14 years of experience delivering exceptional customer service in fast-paced environments. Known for reliability, strong multitasking abilities, and a commitment to maintaining high service standards.

Overview

2027
2027
years of professional experience

Work History

Bartender

Alehouse

Server

National Golf Links of America
Southampton, NY
05.2012 - 10.2026
  • Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction at all times.
  • Assisted in daily operations by setting up dining areas and maintaining cleanliness throughout the venue.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Trained new servers on menu items, service protocols, and health regulations to enhance team performance.

Bartender/Server

The Palm Restaurant
Chicago, IL
05.2007 - 05.2012

Server captain at one of the nations best prime steak and lobster restaurants. Also Banquet bartender.

Education

No Degree - Hospitality

Florida International University
Miami, FL

Skills

Strong multitasking

Customer service

Highly reliable

Team player attitude

Patience and tolerance

Outgoing personality

Engaging personality

Customer service expertise

Responsible alcohol service

Complex Problem-solving

Payment processing

Handling difficult customers

Menu memorization

Memory retention

Hospitality service expertise

Service-oriented mindset

Professional appearance

Suggestive selling

Team training and development

Drink preparation techniques

Inventory

Salesmanship

Classic cocktails

Staff management

Aloha POS

Food preparation

Ordering procedures

Order management

Garnishing drinks

Preparing garnishes

Dining room management

Elegant food plating

Maintaining a clean bar

Wine and liquor expertise

Point of sale systems

Bar service preparation

Safe food handling procedures

Bar equipment use

Anticipating guest needs

Beer and wine recommendations

Safe serving practices

Able to stand number hours

Excellent judgment

Recipe and menu memorization

Identification verification

Extensive wine portfolio

Fast learner

Hospitality and guest service

Teamwork and professionalism

Calm and composed

Timeline

Server

National Golf Links of America
05.2012 - 10.2026

Bartender/Server

The Palm Restaurant
05.2007 - 05.2012

Bartender

Alehouse

No Degree - Hospitality

Florida International University
Rolf Remus