Rolf Klucker

Technical Support Lead for the Americas (North America, LATAM

• Spearheaded the development of new applications: CARC Coatings, Polyureas, and Thermo-conductive Adhesives (TCAs)
• Led and mentored a team of application engineers and specialists, fostering a culture of innovation and collaboration.
• Collaborated with customers to understand their requirements, providing technical support and tailored solutions for coatings applications.
• Worked closely with R&D to guide the development of new coatings formulations, ensuring they met industry standards and customer specifications.
• Partnered with sales, marketing, and production teams to ensure alignment on product offerings and application strategies.

• Developed and delivered training sessions for customers and internal teams on proper application techniques and best practices for coatings.
• Gathered and analyzed customer feedback and market trends to inform product development and support strategic decision-making.
• Provided expert technical support to customers on coatings applications, troubleshooting issues, and offering solutions to enhance performance.

• Developed, prototyped, and validated innovative methods for color measurement and analysis, enhancing product quality and consistency.
• Implemented advanced image analysis techniques to assess color attributes, leading to improved accuracy in color matching and evaluation.
• Managed subcontractors for method development, ensuring adherence to project timelines and quality standards.
• Deployed evaluation methods across multiple regions, including the US and Japan, facilitating global consistency in product evaluation.

• Investigated and controlled the rheological properties of surfactant dispersions to optimize performance in various applications.
• Adapted dispersion processes to meet specific industrial needs, enhancing scalability and efficiency in product formulation.
• Transposed model systems, such as spherulites, to industrial products, facilitating the translation of research findings into practical applications.
• Established links between rheological and structural properties of surfactant solutions, contributing to a deeper understanding of their behavior in various formulations.