Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rollelin Rojas

Rollelin Rojas

Jersey City

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

9
9
years of professional experience

Work History

AIRPORT OPERATIONS CREW MEMBER

JetBlue Airline
Newark
07.2021 - Current
  • Monitored arrival, parking, refueling, loading and departure of all aircraft.
  • Relayed departure, arrival, delay, aircraft and airfield status and other pertinent information to upline controlling agencies.
  • Assisted in responding to aircraft and medical emergencies.
  • Coordinated changes to flight itineraries with appropriate Air Traffic Control (ATC) agencies.
  • Needed for air evacuation and cargo flights.
  • Collaborated with others to plan flight schedules and air crew assignments.
  • Maintained air-to-ground and point-to-point radio contact with aircraft commanders.
  • Received and posted weather information and flight plan data, such as air routes or arrival and departure times.

FLIGHT ATTENDANT

Endeavor Air
Minneapolis
05.2018 - 05.2019
  • Prepared passengers and aircraft for landing, following procedures.
  • Inspected and clean cabins, checking for any problems and making sure that cabins are in order.
  • Greeted passengers boarding aircraft and directed them to assigned seats.
  • Reassured passengers when situations, such as turbulence, were encountered.
  • Collected money for meals and beverages.
  • Answered passenger questions about flights, weather, travel routes, services and schedules.
  • Directed and assisted passengers in emergency situations.
  • Announced and demonstrated safety and emergency procedures for oxygen masks, seat belts and life jackets.
  • Walked aisles of planes to verify that passengers had complied with federal regulations prior to takeoffs and landings.
  • Determined special assistance needs of passengers, such as small children, elderly and disabled persons.
  • Conducted periodic cabin trips to assist passengers and distribute items.
  • Assisted passengers in placing carry-on luggage in overhead, garment and under-seat storage.
  • Announced flight delays and descent preparations.
  • Assisted passengers entering and disembarking aircraft.
  • Verified that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, were in working order.
  • Administered first aid to passengers in distress.

PERSONAL BANKER

Liberty Bank
Groton
05.2017 - 05.2018
  • Collected and recorded customer deposits and fees and issued receipts.
  • Compiled information about new accounts, entered account information into computers and file related forms and other documents.
  • Needed for opening accounts and renting safe-deposit boxes.
  • Referred customers to appropriate bank personnel to meet financial needs.
  • Executed wire transfers of funds.
  • Performed teller duties as required.
  • Investigated and corrected errors upon customers' request, according to customer and bank records.
  • Processed loan applications.
  • Worked with coworkers to complete tasks.
  • Responding quickly to meet customer needs and resolve problems.

Education

HIGH SCHOOL DIPLOMA -

Norwich Free Academy
Norwich, CONNECTICUT

Skills

  • Critical Thinking
  • Active Listening
  • Reading Comprehension
  • Making Announcements
  • Complex Problem-Solving
  • Time Management
  • Customer Satisfaction
  • Coordinate Communications
  • Strong Leader

Languages

Spanish, Bilingual

Timeline

AIRPORT OPERATIONS CREW MEMBER

JetBlue Airline
07.2021 - Current

FLIGHT ATTENDANT

Endeavor Air
05.2018 - 05.2019

PERSONAL BANKER

Liberty Bank
05.2017 - 05.2018

HIGH SCHOOL DIPLOMA -

Norwich Free Academy

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