Rolynda Paaluhi
Waianae,United States
Summary
Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 23 years of experience in shuttle service.
Overview
4
4
years of professional experience
Work History
Reservations Agent
Speedi Shuttle
Honolulu, HI
12.2021 - Current
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Utilized Hweb Agent to input all key data into Speedi Shuttle's database system.
Auto Detailer
EAN Holdings LLC
Honolulu , HI
05.2018 - Current
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned vehicle windows and windshields to remove dirt and water spots.
- Applied tire dressing to vehicle wheels to give it a brilliant shine.
Education
High School Diploma -
Waianae High School
Waianae, HI06.1995
Skills
- Computer Reservation Software
- Agent Assistance
- Transportation Information
- Phone Etiquette
- Fare and Fee Calculations
- Active Listening
- Boarding Pass Assignment
Timeline
Reservations Agent
Speedi Shuttle
12.2021 - Current
Auto Detailer
EAN Holdings LLC
05.2018 - Current
High School Diploma -
Waianae High School
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