Romah Samuel
Bethlehem,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior- Clerical Staff-Remote
Green Arbor Psych (Edge Solutions)
02.2022 - Current
- Managed daily office tasks such as answering phones and scheduling appointments to ensure smooth operations.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with HIPAA policies.
- Ensured accurate data entry and maintained up-to-date records for patients improved operational efficiency.
- Increased overall team efficiency by training new hires on office procedures and software applications.
- Provided exceptional customer service by addressing inquiries and resolving patient issues in a timely manner.
Business Development Manager
Misesus LLC
01.2018 - 12.2019
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Administrative Assistant
Headstart School
06.2014 - 06.2016
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assitant Project Manager
Pak Kore Trust NGO
04.2013 - 04.2014
- Improved project efficiency by streamlining communication channels and implementing time-saving tools.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Reduced project costs with effective budget management and resource allocation strategies.
- Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
Education
Bachelor of Science - Business Communications
Comsats
PakistanSkills
- Work Prioritization
- Document Management
- Problem Solving
- Interpersonal Skills
- Multitasking
- Customer Service
- Office Administration
- Microsoft Office
- Scheduling Appointments
- Task Delegation
- Administrative Support
- Scheduling
Websites
Accomplishments
Best Employee award in my current company
Reduced overdue project tasks to zero by my second month
Successfully executed trainings as Life Coach
Affiliations
- Traveling, Reading books, Cooking, Life Coaching
Languages
English
Full Professional
Certification
Certified Life Coach by EMO Matrix
References
References available upon request.
Timeline
Senior- Clerical Staff-Remote
Green Arbor Psych (Edge Solutions)
02.2022 - Current
Business Development Manager
Misesus LLC
01.2018 - 12.2019
Administrative Assistant
Headstart School
06.2014 - 06.2016
Assitant Project Manager
Pak Kore Trust NGO
04.2013 - 04.2014
Bachelor of Science - Business Communications
Comsats
Certified Life Coach by EMO Matrix
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