Taisha Coronado
Fort George G Meade,MD
Summary
Dedicated Registered Medical Assistant with over eight years of hands-on experience balancing problematic administrative and clinical duties to achiever patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
8
8
years of professional experience
Work History
Office Assistant (Remotely)
Future Psych Solutions
03.2022 - Current
- Scheduled appointments for patients via phone, email and voicemail request.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Handling incoming and outgoing calls made to and from the practices.
- Monitoring offices emails.
- Collecting co-pays, administrative fee, self pay services and patients outstanding balances.
- Processing prior authorizations for patient that need it for their medication.
- Assist with properly processing records requests.
Patient Care Technician, ICU
Augusta University Medical Center
08.2023 - 01.2024
- Floated between SICU and Shock Trauma.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Maintained a clean, safe, and organized work environment through diligent adherence to infection control policies and procedures.
Registered Medical Assistant (Specialty Float)
Optum
09.2020 - 12.2021
- Floated between Neurology, Orthopedic, Podiatry, Pulmonary and Urology.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Collected and prepared nasal -pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Rotated in specialty clinic as needed when team members needed to take personal time off/ called of worked.
Education
Certification - Registered Medical Assistant
Fortis College
Columbia, SC06.2017
High School Diploma -
Lugoff-Elgin High School
Lugoff, SC05.2016
Skills
- Fluent in Spanish
- Positive Attitude
- Vital sign monitoring
- Schedule management
- Collect payment
- Electronic medical records
- Pulmonary Function Tests (PFT's)
- Electrocardiography (EKG's)
- Specimen Collection (blood, urine, throat swab nasal swab and stool)
- HIPAA Compliance
Timeline
Patient Care Technician, ICU
Augusta University Medical Center
08.2023 - 01.2024
Office Assistant (Remotely)
Future Psych Solutions
03.2022 - Current
Registered Medical Assistant (Specialty Float)
Optum
09.2020 - 12.2021
Certification - Registered Medical Assistant
Fortis College
High School Diploma -
Lugoff-Elgin High School
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