Romaine Sweat
Wappingers Falls,NY
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive customer experiences through strong work ethic, adaptability, and interpersonal skills. Committed to meeting organizational needs while effectively managing time and thriving in high-pressure environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Onward / sor2
Independent Living Inc
Newburgh, Newburgh
04.2020 - Current
- Facilitated workshops on addiction recovery, harm reduction, stress management, and relapse prevention to empower participants.
- Facilitated educational sessions focused on topics such as relapse prevention, coping skills, and harm reduction strategies.
- Implemented harm reduction techniques aimed at reducing risks associated with drug use or unsafe behaviors.
- Implemented harm reduction approaches when working with high risk populations such as needle exchange programs.
- Counseled individuals with substance abuse disorders, applying harm reduction techniques to support recovery.
- Coordinated care with physicians, pharmacists, case managers, and health professionals to enhance patient outcomes.
- Collaborated with community resources such as hospitals, pharmacies, nursing homes, and other social services agencies to ensure optimal patient outcomes.
- Developed safety plans and provided resources to those at risk for harm or abuse.
- Participated in trainings related to topics such as trauma informed care, suicide prevention, harm reduction practices.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Certified Peer Specialist
Independent Living Inc
Newburgh, New York
09.2018 - Current
- Utilized crisis intervention techniques to effectively manage urgent emotional distress situations, ensuring client safety and stability.
- Collaborated with clients and families to develop personalized recovery plans that aligned with individual goals.
- Facilitated peer support groups to encourage open discussions and shared experiences.
- Educated clients on coping strategies and self-advocacy skills for recovery journeys.
- Provided guidance on community resources for housing, employment, and healthcare access.
- Helped individuals connect with program resources for further support and treatment assistance.
Education
Newyork Certified
NYCPS-P-706
04.2024 - 04.2026
CRPA-P-8465
06.2024 - 04.2026
Beacon High School
Beacon, NYSkills
- Crisis intervention
- Recovery planning
- Harm reduction strategies
- Peer support facilitation
- Workshop facilitation
- First Aid/CPR
- Dependable and responsible
- Active listening
- Supervision and leadership
- Team building
- Harm reduction
- Trauma-informed care
- Problem solving
- Suicide prevention
- Gambling knowledge
- peer support facilitation
- recovery planning
- team collaboration
- educational workshop facilitation
- Client advocacy
Timeline
CRPA-P-8465
06.2024 - 04.2026
Newyork Certified
NYCPS-P-706
04.2024 - 04.2026
Onward / sor2
Independent Living Inc
04.2020 - Current
Certified Peer Specialist
Independent Living Inc
09.2018 - Current
Beacon High School