Roman Carter
Rochester,NY
Summary
Dynamic Transportation Security Officer with VMD Systems Integrators Inc., skilled in security equipment operation and customer service. Proven track record in enhancing passenger safety and reducing wait times through effective communication and policy enforcement. Recognized for integrity and adaptability in high-pressure environments, ensuring compliance with federal regulations.
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
VMD Systems Integrators Inc.
09.2022 - 09.2025
- Monitored passenger screening processes to ensure compliance with security protocols.
- Conducted thorough inspections of baggage and personal items for prohibited items.
- Assisted in maintaining a secure environment through effective communication with team members.
- Adapted quickly to changing security procedures and guidelines during high-traffic periods.
- Collaborated with law enforcement agencies to enhance security measures and response strategies.
- Supported training efforts by familiarizing new employees with screening equipment and protocols.
- Engaged with passengers professionally to provide clear instructions and address concerns effectively.
- Documented incidents and irregularities accurately for review by supervisors and management.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Performed pat-downs to look for unauthorized materials and weapons.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
Warehouse Worker
UPS
08.2019 - 07.2022
- Operated material handling equipment to efficiently move packages within warehouse.
- Sorted and organized incoming shipments to optimize storage space and accessibility.
- Conducted inventory counts to maintain accuracy and prevent stock discrepancies.
- Collaborated with team members to ensure timely order fulfillment and shipping processes.
Education
Lower Merion High School
Ardmore, PA02.2019
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
- Security equipment operation
- Surveillance monitoring
Timeline
Transportation Security Officer
VMD Systems Integrators Inc.
09.2022 - 09.2025
Warehouse Worker
UPS
08.2019 - 07.2022
Lower Merion High School
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