Roman Estella
San Antonio,TX
Summary
Dynamic and results-driven professional with experience at USPS, excelling in mail handling and team collaboration. Proven ability to enhance workflow efficiency and maintain safety standards. Skilled in problem-solving and adept at managing high-pressure situations, ensuring exceptional service delivery and operational success.
Overview
8
8
years of professional experience
Work History
Mail Handler
USPS
San Antonio, TX
11.2021 - Current
- Sorted and distributed incoming mail to designated areas efficiently.
- Operated automated sorting equipment to streamline processing times.
- Maintained accurate records of mail deliveries and shipments.
- Assisted in training new staff on operational procedures and safety protocols.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Collaborated with team members to improve workflow processes and efficiency.
Customer Service Cashier
The Home Depot Inc
San Antonio, TX
10.2020 - 11.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided tailored recommendations.
- Collaborated with team members to ensure timely stock replenishment on shelves.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Car Washer
The Wash Tub
San Antonio
10.2018 - 07.2020
- Engaged with customers to provide excellent service and support their needs.
- Adapted quickly to changing workloads and customer demands during peak hours.
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
Education
High School Diploma -
Oliver Wendell Holmes High School
San Antonio, TXSkills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
Timeline
Mail Handler
USPS
11.2021 - Current
Customer Service Cashier
The Home Depot Inc
10.2020 - 11.2021
Car Washer
The Wash Tub
10.2018 - 07.2020
High School Diploma -
Oliver Wendell Holmes High School