Knowledgeable and dedicated customer service professional with extensive experience in trucking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
CSR.
Coordinating loads with customers pickup request for a hazmat bulk transportation company .
: Dates and times available for loading and unloading
: Type of Hazardous material (UN number and SDS)
: Type of trailer required
: Additional equipment required
: Divers requirement for for loading at the facility .
Dispatching Drivers over the Road .
: Drivers Hos
: Drivers Safety requirement for driving over the road .
: Coordinating driving times between starting and arriving points .
Daily Tasks.
: Check the ware about of drivers making sure the pickups and unloading were on schedule .
: Update excel report for upcoming shipments
: Check trailer inspection report making sure all trailer were up to date
: Keep customer update of theirs loads .
: Checked with foreman on the equipment maintenance and helped out on an urgency to keep equipment on the road .
: Daily working hours as needed
Entry level for importing and exporting shipments from Mexico and Canada.
Inbound and consumption entries on a daily basis. Dispatch driver for Mexico .