Roman Gurung
Holt,MI
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
7
7
years of professional experience
Work History
Store Manager
Big Ten Party Store East
09.2022 - 06.2025
- Managed daily operations, including inventory and staff supervision
- Providing excellent customer service and resolving complaints
- Increased sales through promotion and effective merchandising
- Handled cash flow and prepared reports
Contractual Cultural Broker
Lansing School District
09.2018 - 01.2023
- Language interpretation between teachers and students’ parents
- Cultural support for teachers and administration
- Community Liaison (Parent Teacher Conferences)
Everett High School Library Student Worker
Lansing School District
01.2020 - 06.2020
- Restock shelves with books that the students return
- Receive books and scan them into the system
- Take direction from the librarian for every next task
- Report any concerns to keep things safe and organized
Education
Bachelor of Science - Economics, Resource Management from the Individual, Family, and Societal Perspective
Michigan State University
East Lansing, MI06.2026
High School Diploma - undefined
Everett High School
Lansing, MI06.2021
Skills
- Customer Service Excellence
- Cash Handling
- Excel/Google Sheets
- Team Leadership
- Trilingual Communication
- Multitasking and organization
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Store Manager
Big Ten Party Store East
09.2022 - 06.2025
Everett High School Library Student Worker
Lansing School District
01.2020 - 06.2020
Contractual Cultural Broker
Lansing School District
09.2018 - 01.2023
High School Diploma - undefined
Everett High School
Bachelor of Science - Economics, Resource Management from the Individual, Family, and Societal Perspective
Michigan State University
Honors & Activities
Four years of Honor Roll with 3.5 or Higher September 2017 - June 2021, Member of National Honor Society October 2018 - June 2021