Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Roman Rand

Moseley,VA

Summary

Enthusiastic and professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

CS-Cashier

Publix
Moseley, VA
06.2023 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Party Host

The Zone
Ashburn, VA
08.2021 - 05.2022
  • Greeted guests and provided excellent customer service.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Kept track of inventory levels and informed management of needed additional supplies when necessary.
  • Monitored noise levels throughout the party and adjusted music volume as needed.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.
  • Handled payments made by customers for services rendered during parties.
  • Resolved conflicts between guests or between staff members during events if necessary.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide dining information and take reservations.

Education

High School Diploma -

Cosby High School
Midlothian, VA
05-2024

Skills

  • Cash Register Operation
  • Drawer balancing
  • Payment Processing
  • Product Recommendations
  • POS Systems
  • Returns processing
  • Phones handling
  • Reservation managing
  • Inventory tracking
  • Loss prevention
  • Product knowledge
  • Regulatory Compliance
  • Time management
  • ID Verification

Affiliations

  • Programming [Unity C#, MAOI, C++, etc]
  • Personal Fitness
  • Graphical Design

Accomplishments

  • Governor's seal diploma
  • All-Time Record holder in HS-Boys Discus Throw at Briar Woods (1st) and Cosby Highschool (3rd).
  • 4 year letterman in Track & Field and Band.

Timeline

CS-Cashier

Publix
06.2023 - Current

Party Host

The Zone
08.2021 - 05.2022

High School Diploma -

Cosby High School

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Roman Rand