Summary
Overview
Work History
Education
Skills
Timeline
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Roman Rojas

El Paso

Summary

Current event lead manager for candlelight concerts in El Paso and Las Cruces. I take pride in any work that I do and look to leave a good impression in the workplace through hard work, genuine and positive interactions between employees and customers, and provide any kind value a company could really use.

Overview

8
8
years of professional experience

Work History

Candlelight Lead Event Manager

Fever
12.2023 - Current
  • Main role is to lead my event staff through the process of setting up and taking down for an entertainment event (Candlelight Concerts) as well as guiding my staff through the event itself by answering questions, improvising, coordinating tasks for staff as the night goes on, as well as maintaining control in the environment at all times.
  • Build a high-performance team culture through effective leadership, creating a fun and uplifting environment for staff to thrive in, as well as implementing strategies for the team to get work done efficiently and in a timely manner.
  • Evaluate employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
  • Coordinate with venue staff, higher management, and event staff beforehand to ensure a quality work experience for the day of the event. As well as having tools and written strategies prepared and ready.

Costumer Support (Remote)

Grifols Biomat Plasma Center
07.2022 - 05.2023
  • Call and follow up with plasma donors in regards to their current donating experience as well as help answer questions, and encourage donors for future donations.

Delivery Driver

Instacart, DoorDash, Uber Eats
07.2019 - Current
  • Shop and delivery grocery orders as well as deliver food orders for costumers around the city in a timely manner.
  • Navigate unpredictable situations and circumstances by communicating with restaurants and customers to maintain a positive customer experience.

Cart Attendant

Sam’s Club
06.2018 - 06.2019
  • Keep cart bay full and maintain a clean parking lot while being aware of pedestrians as you move through traffic.
  • Help customers with heavy items into their vehicles as well as demonstrating a positive attitude and customer experience.

Cashier

Crystal Cleaners
03.2017 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Organized clothing for pick up and dry cleaning.

Education

Digital Film Making

New Mexico State University
Las Cruces, NM
12.2018

Skills

  • Proficient in Microsoft Word, Excel, PowerPoint, Cash handling and POS Systems
  • Leadership skills with the ability to work with others and tackle unexpected tasks as a group or individual
  • Fast learner with the desire to continuously grow and improve
  • Friendly and respectful to others
  • Hard worker with the ability to multitask in a fast pace work environment

Timeline

Candlelight Lead Event Manager

Fever
12.2023 - Current

Costumer Support (Remote)

Grifols Biomat Plasma Center
07.2022 - 05.2023

Delivery Driver

Instacart, DoorDash, Uber Eats
07.2019 - Current

Cart Attendant

Sam’s Club
06.2018 - 06.2019

Cashier

Crystal Cleaners
03.2017 - 06.2018

Digital Film Making

New Mexico State University

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Roman Rojas