Roman Silva
Chula Vista,California
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in working with operational and sales teams.
Overview
2
2
years of professional experience
Work History
Owner
TheSoccerStand
08.2022 - Current
- Manage day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Order fulfillment
Leasing Consultant
Career Strategies Inc
10.2021 - 01.2023
- I worked with Career Strategies as a Leasing Agent in variant apartment complexes in San Diego
- High standard customer service
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Greeted clients, showed apartments, and prepared leases.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
District Leader
Estevez Builders
02.2021 - 07.2021
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Arts - International Business
Southwestern College
Chula Vista, CA06.2026
High School Diploma -
Olympian High School
Chula Vista, CA06.2019
Skills
- High Standard Customer Service
- Sales Driven
- Disciplined
- Strong Work Ethic
- Growth Mindset
- Time Management
- Approachable and Outgoing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Owner
TheSoccerStand
08.2022 - Current
Leasing Consultant
Career Strategies Inc
10.2021 - 01.2023
District Leader
Estevez Builders
02.2021 - 07.2021
Bachelor of Arts - International Business
Southwestern College
High School Diploma -
Olympian High School
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