Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roman Stein

Sunnyvale,CA

Summary

Technical Sales & Operations Manager with a unique dual background in Physics and Computer Science. Currently leading full-cycle sales and operations for a custom fabrication business. Proven track record of managing end to end technical sales—from initial lead qualification and job quoting to final production delivery. Passionate about leveraging technology to solve complex problems and grow revenue.

Overview

2
2
years of professional experience

Work History

Sales & Daily Operations Manager

WeCutFoam
11.2024 - Current
  • Managed 100% of the sales pipeline, acting as the primary technical liaison for customers requiring custom CNC and fabrication solutions.
  • Translated vague customer requirements into actionable engineering specifications, reducing back-and-forth communication and preventing production errors.
  • Increased lead conversion rates by implementing a "consultative sales" approach—educating customers on material properties and manufacturing constraints upfront.
  • Architected and coded custom sales automation tools using Google Apps Script to sync data between Streak CRM and production schedules.
  • Reduced administrative time by [X hours] per week by automating the generation of quotes, job sheets, and status updates.
  • Created a "closed-loop" feedback system where manufacturing defects were reported back to the sales/quoting stage to update pricing models and prevent future recurring errors.
  • Constructed a clear communication pipeline of won jobs to the production floor, ensuring 100% alignment between the sold specification and the manufactured product.
  • Developed structured pricing logic for complex manufacturing jobs, ensuring quotes accurately reflected machine time, material costs, and engineering overhead, resulting in a [%X] increase in project margins.
  • Managed a team of 5 staff, balancing production schedules with urgent sales requests to maintain on-time delivery.
  • Troubleshot and resolved technical issues on CNC equipment and software, ensuring minimal downtime and maintaining delivery commitments to customers.

CNC Fabricator

WeCutFoam
11.2023 - 05.2024
  • Owned project success from start to finish
  • Designed custom CAM pathways using Rhino6 and Rhino CAM to be run on large format 3-axis CNC mills.
  • Paid great attention to detail when finalizing jobs though the use of hand sanding and painting
  • Leveraged the use of multiple machines to work on many projects at once.
  • Multitasking CAM generation and machine run time.

Education

Bachelors of Science - Physics and Computer Science

Pacific University
Forest Grove, OR
06-2023

Skills

- Google App Scripts - CRM - QuickBooks Online - Rhino 8 - Rhino CAM - Google Suite - Strategic Pricing

Timeline

Sales & Daily Operations Manager

WeCutFoam
11.2024 - Current

CNC Fabricator

WeCutFoam
11.2023 - 05.2024

Bachelors of Science - Physics and Computer Science

Pacific University