Roman Wyatt
Lafayette,LA
Summary
Aspiring Aviation Business Professional and FAA Certified Private Pilot with over 83 flight hours earned through prestigious programs such as Tuskegee Next, OBAP ACE Academy, and Delta Solo Flight Academy. Proven skills in aviation safety, cooperation, and adaptability, backed up by a solid communication foundation from the University of Louisiana at Lafayette. Have proven leadership and efficiency via hands-on training as a cadet and volunteer. Eager to contribute and progress as a Ramp and customer service agent while furthering my career in the field of aviation.
Developed strong communication and problem-solving abilities in high-pressure travel industry environment, looking to transition into new field. Skilled in handling customer inquiries and managing operational tasks efficiently. Eager to leverage these transferrable skills to contribute effectively in new professional setting.
Upbeat and customer-focused professional with excellent interpersonal and communication skills, well-suited for fast-paced environment. Possesses strong understanding of customer service principles and familiarity with reservation systems and boarding procedures. Dedicated to ensuring smooth and efficient operations while enhancing passenger experiences.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Customer Service/Gate Agent
Delta Airlines Global Services
02.2025 - 09.2025
- Assisted passengers with check-in procedures and baggage handling.
- Provided information on flight schedules, gate assignments, and boarding processes.
- Collaborated with team members to ensure efficient boarding and deplaning activities.
- Monitored arrival and departure times to communicate updates to travelers.
- Maintained cleanliness and organization of gate area for passenger comfort.
- Utilized airline software systems for ticketing and passenger processing tasks.
- Supported safety protocols during emergency situations and routine operations.
- Responded promptly to customer inquiries, ensuring a positive travel experience.
- Managed baggage handling to ensure efficient airport operations.
- Assisted passengers with check-in procedures and boarding processes.
Education
Bachelor of Science - General Studies ( Concentration in Communications)
University of Louisiana At Lafayette
Lafayette, LA05-2026
High School Diploma -
Fontainebleau High School
Mandeville, LA05-2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Computer Skills
- Airline reservation systems
- Passenger assistance
- Airport safety regulations
- First aid training
Certification
- U.S Citizen
- FAA Private Pilot License (ASEL)
- Hootsuite Platform Certification
- Hootsuite Social Media Marketing Certification
- Valid Louisiana Driver’s License with a clean driving record
Affiliations and Awards
- Tuskegee Next, Alumni, 06/01/23
- Delta Solo Flight Academy, Alumni, 06/01/21
- Atlanta OBAP ACE Academy, Alumni, 06/01/19
- National Society of Leadership and Success
- National Honor Society
- National Spanish Honor Society
- Michael Young Award, Atlanta ACE Academy, Award, 06/01/19
Timeline
Customer Service/Gate Agent
Delta Airlines Global Services
02.2025 - 09.2025
High School Diploma -
Fontainebleau High School
Bachelor of Science - General Studies ( Concentration in Communications)
University of Louisiana At Lafayette