Romany Youakeem

Bayonne

Summary

Dynamic Manager with a proven track record at Mangiamo Restaurant, excelling in customer service and team leadership. Successfully trained staff to enhance guest experiences, while effectively managing budgets and inventory. Skilled in strategic planning and conflict resolution, fostering strong relationships that drive business development and operational efficiency.

Overview

years of professional experience

Work History

Manager

Mangiamo Restaurant

01.2020 - Current

Ensure guests have a positive experience
Train staff to be friendly, attentive, and efficient
Build customer relationships.
Manage budgets for labor, food, and supplies
Monitor costs
Maintain financial records and reports
Inventory management Ensure the kitchen is fully stocked, Conduct regular inventory checks, and Order supplies.Staff management Interview and onboard new employees, Roster staff, Handle employee issues and conflicts, Foster teamwork, and Ensure staff productivity.Menu and pricing Create and price food and beverage menus, Adjust menus seasonally, and Find prices that meet customer expectations.

Education

High School Diploma -

Hilmet Col High School

Egypt

Skills

Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Goal setting
Relationship building
Strategic planning
Project management

Operations management
Customer relationship management (CRM)
Performance management
Policy implementation
Sales techniques
Schedule preparation
Conflict resolution
Sales management
Negotiation
Budget control
Business development

Languages

Arabic

Native or Bilingual

English