Romarcio Menger
Deerfield Beach,FL
Summary
At Clancys Auto Body, as an Auto Parts Manager, I spearheaded inventory audits and leveraged industry insights to enhance product offerings, significantly boosting customer satisfaction. Skilled in parts ordering and exceptional customer service, I adeptly balanced the demands of a dynamic environment, ensuring seamless operations and superior client experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auto Parts Manager
Clancys Auto Body
01.2024 - Current
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Researched industry trends to stay ahead of competitors and offer cutting-edge products to customers.
- Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
- write damage estimate .
Quality Control Inspector
Collison Care Xpress
07.2023 - 01.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Make pre-scan and pro-scan with astech equipment .
- set up targets with tru-point equipments for Calibrations.
Car Detailer
Greico Chevrolet
08.2021 - 08.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
High School Diploma -
Dom Bosco High School
Porto Alegre Brazel12.1999
Skills
- Parts Ordering
- Ordering parts
- Customer Service
- Improving customer satisfaction
Accomplishments
I- car damage analysis of full-frame vehicles certified.
I-car vehicle construction material types.
i-car writing the estimate certificate couse competion.
- Resolved product issue through consumer testing.
- Experience of paint correction on bodyshop industry.
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Certification
I-car writing the estimate certificate of course completion.
I-car vehicle construction material types certificate of course completion.
I-car damage analysis of full-frame vheicles certificate of course completion.
Introduction to Auto Estimate training Collision hub Repair University.
Additional Information
Working with cars since a teenager, I have been passion for cars my whole live. Car Detail experience , car Calibration experience and parts experience . I have great positive attitude , open mind to learn new challenger and I will be amazed to be part of Progressive insurance team.
Timeline
Auto Parts Manager
Clancys Auto Body
01.2024 - Current
Quality Control Inspector
Collison Care Xpress
07.2023 - 01.2024
Car Detailer
Greico Chevrolet
08.2021 - 08.2023
High School Diploma -
Dom Bosco High School
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