Romario Levy
Davenport
Summary
Dynamic hospitality professional with extensive experience at Sheraton Vistana Resort, excelling in guest-focused service and meticulous room inspections. Proven ability to adapt in fast-paced environments while ensuring cleanliness and safety. Strong team collaboration and problem-solving skills enhance operational efficiency and guest satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeping Runner / Housekeeper supervisor
Sheraton Vistana Resort
03.2023 - Current
- Supported housekeeping operations, ensuring timely readiness of rooms for guest arrivals
- Inspected rooms for quality and reported maintenance issues to uphold standards
- Delivered exceptional guest service, addressing inquiries and enhancing guest experience
- Delivered linens, towels, and amenities to guest rooms daily.
- Assist with light housekeeping duties (linen changes, trash removal, touch-ups)
- Assist housekeepers with stocking carts
- Maintain organized supply areas
- Transported guest luggage safely to designated rooms.
- Follow safety procedures
Housekeeper
Walt Disney World – Disney’s All-Star Music Resort
05.2022 - 02.2023
- Maintained guest rooms to exceed Disney cleanliness standards, ensuring guest satisfaction
- Ensured Cleanliness Upon Arrival (COA) to create welcoming environment for guests
- Provided exceptional guest service, contributing to positive guest reviews and repeat visits
- Changed linens and replenished amenities
- Conducted detailed inspections
- Reported maintenance issues
- Managed daily workload efficiently
- Followed safety guidelines
Delivery Driver
Assurance Package Express
03.2021 - 05.2022
- Delivered packages accurately and on time, ensuring customer satisfaction and trust
- Delivered packages efficiently across designated routes daily.
- Maintained accurate records of deliveries and pickups.
- Communicated with dispatch to receive timely route updates.
Lumper Lead
Preferred Freezer Services
07.2018 - 03.2021
- Led team to comply with safety protocols and foster a culture of safety awareness.
- Loaded and unloaded pallets using forklifts and hand trucks.
- Organized inventory in cold storage areas for efficient access.
- Inspected shipments for quality and accuracy before processing.
Security Officer
Platinum Security
05.2017 - 01.2019
- Monitored safety and property conditions.
- Monitored premises to ensure safety and security for clients and personnel.
- Conducted regular patrols to detect suspicious activity and prevent incidents.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
Customer Service Associate
McDonald’s
05.2014 - 01.2017
- Delivered customer service while ensuring a clean and welcoming environment
- Delivered exceptional customer service in fast-paced restaurant environment.
- Processed orders accurately and efficiently using point-of-sale system.
- Managed cash register and handled transactions with precision and care.
Education
Diploma -
Ranch View High School
Phoenix Horizon High School
Skills
- Guest-focused service
- Hospitality
- Attention to detail
- Cleanliness
- Fast-paced work environment adaptability
- Time management
- Multitasking
- Team collaboration
- Communication
- Safety awareness
- Chemical handling
- Problem-solving
- Adaptability
- Room inspection
- Guest service
- Workload management
- Efficient communication
- Problem solving
Certification
Security Officer License, Florida Department of Agriculture & Consumer Services
Timeline
Housekeeping Runner / Housekeeper supervisor
Sheraton Vistana Resort
03.2023 - Current
Housekeeper
Walt Disney World – Disney’s All-Star Music Resort
05.2022 - 02.2023
Delivery Driver
Assurance Package Express
03.2021 - 05.2022
Lumper Lead
Preferred Freezer Services
07.2018 - 03.2021
Security Officer
Platinum Security
05.2017 - 01.2019
Customer Service Associate
McDonald’s
05.2014 - 01.2017
Diploma -
Ranch View High School
Phoenix Horizon High School