Summary
Overview
Work History
Education
Skills
Introduction
References
Timeline
Generic

Romela Campieri

Accounting and Financing
Saint Charles,MO

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Accounting & Finance

Ameristar Casino
Saint Charles, MO
05.2023 - Current
  • Responsible for monitoring cash management operations.

Financial Services Representative

TD Ameritrade Inc.
Chesterfield, MO
09.2022 - 03.2023
  • Worked with customers to determine needs, evaluate financial means, and check eligibility for products or services.

COVID-19 Contact Tracer

TEKsystems
Creve Coeur, MO
12.2020 - 05.2022
  • Started as a COVID-19 Contact Tracer, promoted to a COVID-19 Investigator, Epidemiologist, Trainer, Staff Support, a COVID-19 Hospital/Vaccination Scheduler
  • Inbound and outbound phone calls to those recently directly affected by COVID-19
  • Documented in appropriate systems and manage multiple applications simultaneously.

AAA Call Center Representative

Client Services Solutions
Saint Charles, MO
09.2019 - 12.2020
  • Handled inbound calls from members requiring roadside assistance
  • Managed systems to document calls and dispatch drivers.

Contractor for Client Services Solutions

Human Resources Staffing
Saint Peters, MO
04.2019 - 09.2019

Presenter and Front Desk Associate

Clarkson Eyecare
Saint Charles, MO
09.2018 - 09.2019
  • Prepared the consent forms to be ready for patient check-in, while making sure insurance was properly verified
  • Pretest patients before the doctor would perform the final examination
  • Prepared invoices and order forms for glasses, contacts, or other products
  • Handled check-out for patients.

Account Representative

GC Services
Saint Charles, MO
09.2017 - 09.2018
  • Handled inbound calls from Verizon salespeople and customers
  • Answered general questions regarding Verizon products and services
  • Handled billing, collections, and rerouting phone calls.

Education

Diploma - Medical Assistance / Administration -

Sanford Brown College

Skills

  • Think or Swim (TOS)
  • TDA Associate to Clients (A2C)
  • Microsoft Office Applications
  • BOSweb
  • SalesForce
  • Crux
  • Printwise
  • QAS Pro
  • UAT
  • HIPAA guidelines
  • Organization
  • Detail-oriented
  • Training assistance
  • Problem solving, while providing various solutions

Introduction

Client Advocate | Emotional Intelligence | Analytical Solutions Safety-minded COVID-19 Contact Tracer educates Missouri residents confirmed with COVID-19 infection regarding recommendation to self-isolate. Assesses safely complying with recommended control measures and elicits information on close contacts to notify of exposure. Handles confidential information with discretion and professionalism.

References

Bruce Carter, 314.566.7008

Timeline

Accounting & Finance

Ameristar Casino
05.2023 - Current

Financial Services Representative

TD Ameritrade Inc.
09.2022 - 03.2023

COVID-19 Contact Tracer

TEKsystems
12.2020 - 05.2022

AAA Call Center Representative

Client Services Solutions
09.2019 - 12.2020

Contractor for Client Services Solutions

Human Resources Staffing
04.2019 - 09.2019

Presenter and Front Desk Associate

Clarkson Eyecare
09.2018 - 09.2019

Account Representative

GC Services
09.2017 - 09.2018

Diploma - Medical Assistance / Administration -

Sanford Brown College
Romela CampieriAccounting and Financing