Shenette Jackson
Gary,IN
Summary
Motivated Human Resources Recruiting Specialist with over a 8 year background in Human Resources and 24 years in the casino industry.
Overview
26
26
years of professional experience
Work History
HR Recruiting Specialist
Ameristar Casino
11.2022 - Current
- Post jobs and updates status of candidates within online applicant tracking systems (ICIMS).
- Coordinate interviews with hiring managers
- Assist with new hire paperwork and proper processing of new hires.
- Facilitates New Hire Orientation
- Conducted background checks, reference verifications, and pre-employment screenings to mitigate potential risks associated with new hires.
- Communicates internal open positions and process with internal candidates.
- Managed job fair attendance, engaging potential candidates through informative presentations about the company and its opportunities.
Human Resources Coordinator
Ameristar Casino
07.2015 - Current
- Provides assistance in all areas of HR, including employment, communication, team member events and record retention
- Assists in coordinating and facilitating Talent Audition, New Hire Orientation, and the Heartland Poker Tournament
- Handles Team Member questions/requests and escalates issues as appropriate to ensure prompt resolution
- Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc
- Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants and guests
- Assists with design and execution of engagement, wellness and retention events
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.
Security and Surveillance Officer
Ameristar Casino
05.1999 - 07.2015
- Responsible for safety and security of guests, team members and shareholders
- Wrote and filed incident reports
- Tracked departmental daily activities
- Responsible for scheduling breaks and lunches for shifts
- Logged daily inventory of property
- Performed surveillance activities to identify potential threats or hazards
- Participated in general interrogations
- Coordinated dispatch calls to respond to inbound safety threats
- Provided security escort services for internal financial transfers and deposits
- Retained and followed emergency protocol in accordance with standard operating procedures
- Responded to all levels of inbound guest inquiries
- Provided overall excellent guest service.
Sales Associate
JC Penny's
03.1998 - 04.1999
- Provide Customer Service
- Effectively and efficiently met the needs of customers and upper management
- Performed register transactions
- Provided an accurate accounting of daily sales
- Stocked merchandise to meet the growing demands of customers
- Communicated effectively with management to address store demands and customer concerns
- Flexible with the ability to multi-task to ensure highest level of standards with quality of service.
Education
Business Administration -
Davenport College
Merrillville, INHigh School Diploma -
Calumet High School
Gary, IN01.1994
Skills
- Proficient in Microsoft Office; Word, Excel, Outlook, PowerPoint
- Knowledgeable in several HRIS; UltiPro, iCIMS, Infinium, Success Factors, LAM
- Excellent organizational skills, presentation skills and ability to work independently and collaboratively
- Approaches team member questions and concerns in a caring, confidential and helpful manner
Timeline
HR Recruiting Specialist
Ameristar Casino
11.2022 - Current
Human Resources Coordinator
Ameristar Casino
07.2015 - Current
Security and Surveillance Officer
Ameristar Casino
05.1999 - 07.2015
Sales Associate
JC Penny's
03.1998 - 04.1999
Business Administration -
Davenport College
High School Diploma -
Calumet High School
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