Romelito Nicandro
Clarendon Hills,IL
Summary
Accomplished Senior Systems Engineer with a proven track record at TransUnion, enhancing process automation and server provisioning efficiency through advanced PowerShell, PowerCLI, and Terraform. Expert in Windows Server management and VMware vSphere, demonstrating exceptional problem-solving skills and collaborative teamwork. Certified in Azure Fundamentals, adept at driving projects to successful completion with innovative solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
TransUnion
Chicago, IL
05.2022 - 11.2024
- Developed PowerShell modules and functions to enhance process automation.
- Streamlined end-to-end Windows server provisioning by developing advanced automation methods.
- Offered additional support for VMware vRealize Orchestrator (VRO).
- Utilized PowerShell and PowerCLI for iterative development.
- Managed administration and maintenance of Windows Server 2022, 2019, and 2016 environments.
- Created Packer configurations to streamline GCP and VMware template generation.
- Developed monthly Windows golden image templates using Hashi Corp Packer for VMware vSphere and GCP platforms.
- Collaborated with team members to utilize Ansible playbooks effectively.
- Working knowledge of Terraform
- Assisted project teams in identifying and creating best-fit solutions to enhance existing or new processes, environments.
- Acquainted with both Agile and Waterfall methodologies.
- Enhanced process documents to ensure current and accurate information.
- Supported engineering team during server build deployment.
Systems Engineer
IAA Insurance Auto Auction
Chicago, IL
03.2020 - 05.2022
- Collaborated with Platform Engineering team to upgrade infrastructure.
- Performed duties in on-call rotation.
- Engaged in vendor TAM meetings to optimize application lifecycle management.
- Implement and execute on change management ticket via Service-Now
- Guided system administrators and support desk staff to resolve internal customer trouble tickets.
- Developed and revised documentation for operational guidance on handling service tickets.
- Demonstrated proficiency in addressing challenges associated with advanced Windows systems including versions from 2012 through to 2022.
- Demonstrated expertise in deploying and managing Active Directory, DHCP, and DNS.
- Specialized in overseeing DFS Shares and NTFS permissions.
- Utilized Azure for cloud-based solutions.
- Performed basic Linux tasks and system maintenance.
- Managed virtualization environments using VMware vSphere versions 6.x and above.
- Developed proficiency in networking fundamentals.
- Facilitated management of Azure and Office 365 services.
- Support OKTA SSO (1 year).
- Developed automation scripts leveraging PowerShell and PowerCLI to streamline processes.
Senior Systems Administrator
IAA Insurance Auto Auction
Chicago, IL
05.2018 - 03.2020
- Collaborated with Systems Operations Supervisor, offshore team, and System Administrators to sustain system uptime.
- Managed initial triage of diverse system-related issues.
- Delivered insights to address problems faced by internal technology users.
- Facilitated resolution of incidents impacting business operations through interdepartmental coordination.
- Participated in quarterly Disaster Recovery exercises with internal IAA teams to assess business continuity.
- Stayed informed on emerging trends in tech spaces and disseminated insights among team members.
- Skilled at diagnosing and fixing complex problems in various iterations of Windows, including versions from 2008 through 2019.
- Managed and maintained over 7 years of experience with Active Directory, DHCP, DNS, and GPO.
- Proficient in managing DFS Shares.
- Worked extensively with Microsoft Azure.
- Light Linux experience
- Experienced with VMware vSphere 6.x and newer versions.
- Demonstrated proficiency in networking concepts.
- Support of Azure/O365
- Support OKTA SSO
- Developed scripts to automate tasks using PowerShell.
Systems Server Administrator
Tecta America
Chicago, IL
11.2016 - 05.2018
- Work closely with Enterprise Architect and Server Administrators making sure all configuration changes or issues related to the remote sites are communicated well and properly documented
- Maintain support and maintenance contracts of all server, storage or any hardware related to the remote sites
- Manage all server related tasks at the remote sites which include Server builds, hardware evaluation, APC Smart UPS management, OS Patches and Upgrades, Backup jobs, Printer server administration, System Monitoring and all other AD related services (DNS,DHCP,GPO,AD Replication)
- Work with remote site representatives to manage any manual tape changes, cabling or hardware move as needed
- Manage file server administration task such as file and folder structuring and security
- Inventory all remote sites server hardware, document all server related configuration
- Work with help desk team as second level support
- Travel to remote locations as necessary during server refresh or when new companies are added to Tecta
- Within the first month of employment manage remote backups via BackupExec 2012 and 2014 making sure backup to disk to tape where succeeding and implemented PowerShell BEMCLI to create simple report of all jobs that succeeded or failed for remote sites
- Deployed Dell Open Manage Essentials to monitor hardware on Dell servers at remote sites
- Deployed new backup strategy for remote sites using Microsoft DPM 2012R2 and iSCSI as backup target
- Implemented WSUS for remote sites
Infrastructure Administrator
Marsh Consulting (Contractor for Mars/Wrigley)
Chicago, IL
08.2011 - 06.2015
- Held multifaceted responsibilities to configure, install and administer network infrastructure and systems that supported a staff of 300+ personnel
- Fulfilled administrative responsibilities including management of active-directory objects by creating and modifying user accounts, security groups and NTFS permissions on shared folders
- Responsible for two VMware Hosts running VMWare ESXi 4.1 and guest virtual machines
- Installed and configured HP servers including RAID 1 and 5 arrays in addition to facilitating backup and restoration using Symantec BackupExec 12.5 and Live Vault cloud service
- Provided second level support for Local IT staff
- Troubleshoot and fix production hardware and software as well as collaborated with vendor support for resolution
- Worked with different Wrigley/Mars segment on projects as needed
- Solely responsible for deploying new HP file/print servers for two Wrigley supply chain sites by migrating network printer and all NTFS shares to new server all done remotely via ILO and RDP
- Played major role in decommission of Wrigley Data Center inside Wrigley building by moving physical servers to new location and migrating application folder shares to new servers
- Participated in LAN refresh project by pre-staging 24 new switches, cabling and installing stacking cables
- Spearheaded migration of 10 file/print servers in regard to double-take replication
- Pre-seeded data on new Core server and re-configured existing servers to replicate to new Core
- Migrated Windows 2003 shares and application 2008 servers and above due to Windows 2003 end of life
- Assumed responsibility of SQL 2008R2 database backup for SharePoint 2010 backend
Systems Administrator
LexisNexis
Dallas, Texas
08.2004 - 04.2011
- Managed and administered production and development environment consisting of Windows 2003 and 2008 servers
- Supported end users in regard to hardware and client application used in day-to-day business
- Worked with developers to test and push out new code to production and development web servers
- Re-build of development environment from scratch when needed to mirror production environment
- Managed Active-Directory accounts by creating new users, security groups add/changes to existing accounts
- Manage Exchange 2003 by creating new user mailbox, distribution groups and contacts
- Provided support for remote sales in terms of hardware and software issues
- Supported the Accounting and Collections department in terms of application issues
- Managed backup of production servers using Symantec BackupExec 9.0
- Created and updated ghost image for company laptop and desktop
- Provided after hours support for 24/7 ecommerce application
- Migrated Navision accounting software to new server
- Installed Citrix XenApp 5.0 to evaluate home grown application compatibility and noted that application will require tweaking for Citrix environment
- Assisted in Decommissioning of two collocated cabinets and moved servers back to office server room including migrating other application to corporate data center
Education
AAS - Applied Science with focus on Systems Administration
Northlake College
Irving, Texas01.2005
Skills
- Hewlett-Packard DL380 series servers
- Dell Business Latitude Laptops
- OptiPlex Series workstations
- Dell PowerEdge servers
- Microsoft Office Suite 2016
- Outlook 2016
- Remedy/Service Now Incident Management
- VMWare ESXi 60/67
- Exchange 2013
- Microsoft Office 365 Administration
- Azure Fundamentals Certified
- AWS Foundation Certified
- Ansible
- Terraform
- Hashi Corp Packer
- PowerShell
- Powercli
- IPSwitch WS_FTP Server (v86)
- Okta
- Windows 2012
- Windows 2016
- Windows 2019
- Windows 2022
- Win10
- Linux
- Ethernet 8023
- SMNP
- TCP/IP
- DHCP
- DNS
- WINS
- Cabling
Certification
- Microsoft Certified System Engineer, Expired
- CCNA, Expired
- Azure Fundamentals (AZ-900), 12/01/21
- AWS Foundation, 12/01/23
- A+ Certified
Affiliations
- I play volleyball with old friends whenever possible.
- I enjoy going to the gym and working out.
Timeline
Senior Systems Engineer
TransUnion
05.2022 - 11.2024
Systems Engineer
IAA Insurance Auto Auction
03.2020 - 05.2022
Senior Systems Administrator
IAA Insurance Auto Auction
05.2018 - 03.2020
Systems Server Administrator
Tecta America
11.2016 - 05.2018
Infrastructure Administrator
Marsh Consulting (Contractor for Mars/Wrigley)
08.2011 - 06.2015
Systems Administrator
LexisNexis
08.2004 - 04.2011
AAS - Applied Science with focus on Systems Administration
Northlake College