Romello Green
Phenix City,AL
Summary
I’m a
Master Technician with proven diagnostic skills and a commitment to continuous improvement. Experienced in mentoring and enhancing team productivity while implementing process improvements that drive operational efficiency. I love working love getting to meet new people I love running into promblem that are hard to fix so if I ever do run into somthing like dat again I’ll know what to do ima people person I can work with almost anyone I love bring my ideas to the table and herring other I like people that don’t think the same as me so we can actually communicate on the differences
Overview
1
1
Certification
4
4
years of professional experience
Work History
Master Technician
Temco Logistics
03.2024 - Current
- Diagnosed and repaired complex mechanical issues for diverse logistics equipment.
- Oversaw daily maintenance schedules to ensure operational efficiency and equipment longevity.
- Mentored junior technicians, enhancing team skill levels and productivity.
- Implemented process improvements that reduced downtime and increased workflow efficiency.
- Collaborated with cross-functional teams to troubleshoot system malfunctions effectively.
- Analyzed performance metrics to identify areas for improvement in maintenance operations.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Shift Leader
McDonald
06.2023 - 05.2024
- Supervised team members to ensure efficient food preparation and customer service.
- Trained new employees on operational procedures and safety protocols.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Implemented quality control measures to enhance food safety and product consistency.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Scheduled staff shifts to optimize coverage during peak hours and improve workflow.
- Conducted regular performance evaluations, providing constructive feedback for improvement.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.
- Facilitated team building activities, strengthening cohesion and productivity of team.
Zaxbys
Cook
06.2022 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Central Highschool
Phenix City, AL12.2022
Skills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- Technical documentation mastery
- Project management
- Performance metrics analysis
- Quality control analysis
- Virtualization technologies
- Advanced mathematics
- Training and mentoring experience
- Complex repair management
- In-depth mechanical knowledge
- Advanced soldering techniques
Certification
American hotel an lodging association
Timeline
Master Technician
Temco Logistics
03.2024 - Current
Shift Leader
McDonald
06.2023 - 05.2024
Zaxbys
Cook
06.2022 - 09.2023
High School Diploma -
Central Highschool