Romeo Cortez
Orem,UT
Summary
Dynamic manager with a proven track record at McDonald's, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and maintained a safe, organized environment. Skilled in time management, consistently achieving project goals while fostering a collaborative team atmosphere.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's Restaurant
Orem
01.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Overnight Stocker and Receiver
Walmart
Orem, UT
01.2024 - 12.2025
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Construction Labor
European Construction
Springville, UT
03.2023 - 11.2023
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
Education
High School Diploma -
Summit High School
American Fork, UT07.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
McDonald's Restaurant
01.2025 - Current
Overnight Stocker and Receiver
Walmart
01.2024 - 12.2025
Construction Labor
European Construction
03.2023 - 11.2023
High School Diploma -
Summit High School