Romeo Rebortura Jr
Torrance,CA
Summary
Highly motivated with extensive customer service and sales experience. Adaptable to any situation and willing to learn. Positive and mature attitude, driven to help in anyway and get the job done. Responsible professional with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Frequently praised as hardworking, organized and punctual by my peers, I can be relied upon to help your company achieve its goals.
Overview
12
12
years of professional experience
Work History
Sales Technician
Precision Garage Door Service
2023.12 - Current
- Streamlined sales processes for increased efficiency, resulting in higher close rates.
- Coordinated closely with internal teams such as finance and logistics departments to ensure smooth order processing for all clients'' transactions.
- Developed tailored sales presentations that resonated with diverse audiences and addressed specific pain points effectively.
- Negotiated favorable contracts that aligned with both company goals and client needs, achieving win-win outcomes.
- Increased sales revenue by providing exceptional product knowledge and technical support to customers.
- Built relationships with customers and community to promote long term business growth.
ARMY RESERVIST
801st Engineering Company
2016.01 - Current
- Performed weapon inspections and scheduled maintenance to keep equipment operational
- Mentor new recruits and help them adapt to the Army standard
- Work with heavy equipment such as bulldozers, dump trucks, front/back loaders, hydraulic excavators, scrapers, and graders
- Keep my team informed and up to date with information and trainings.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
TRANSPORTATION SECURITY OFFICER
Department Of Homeland Security
2021.10 - 2023.11
- Provided customer service, directions and responded to passenger inquiries
- Monitored passenger flow through screening checkpoints to ensure order and efficiency
- Checked passengers' tickets to ensure that were valid and to determine whether passengers have designations that require special handling, such as providing photo identification
- Inspected carry-on items, using x-ray viewing equipment, to determine whether items contained objects that warrant further investigation.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
SECURITY GUARD
G4S
2020.11 - 2021.06
- Enforced regulations and directives for site pertaining to personnel, visitors and premises
- Monitored entry-exit activity, allowing only authorized personnel to enter facility
- Protected property and staff by maintaining safe and secure environment
- Patrolled assigned posts by vehicle or foot to maintain visibility and observe unusual activity.
TRANSPORTATION SECURITY OFFICER
Covenant Aviation Security
2016.11 - 2020.10
- Provided customer service, directions and responded to passenger inquiries
- Searched carry-on and checked baggage by hand when it was suspected to contain prohibited items such as weapons
- Monitored passenger flow through screening checkpoints to ensure order and efficiency
- Checked passengers' tickets to ensure that were valid and to determine whether passengers have designations that require special handling, such as providing photo identification
- Decided whether baggage that triggers alarms should be searched and should be allowed to pass through.
RETAIL SALES ASSOCIATE
AT&T
2012.11 - 2016.10
- Provide personalized extraordinary customer experience
- Build rapport with customers
- Handle customer services issues
- Accomplish monthly goals
- Able to work under high-stress and time sensitive environment
- Leveraged product knowledge to demonstrate features and benefits
- Explained products and services to help customers make informed decisions
- Assisted with weekly and monthly inventory audits to support store accuracy
- Greeted customers and engaged in conversation to assess needs.
SALES ASSOCIATE
Best Buy
2011.11 - 2012.10
- Engaged with guests to understand and anticipate customer service needs
- Drove sales through customer relationship building and suggestive selling techniques
- Performed cleaning tasks, keeping store neat and organized
- Used product knowledge for handling objections
- Cross-trained with other store departments and areas, supporting overall retail operations
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.
Education
No Degree - Emergency Medical Technology
Long Beach Community College
Long Beach, CA01.2021
HIGH SCHOOL DIPLOMA -
Westmoor High School
Daly City, CA06.2011
Skills
- Communication Skills
- Self-Motivated
- Responsible
- Problem Solving Skills
- Disciplined
- Organized
- Time Management
- Customer Service
- Multitask
- Adaptable
- Customer Relationship Building
Timeline
Sales Technician
Precision Garage Door Service
2023.12 - Current
TRANSPORTATION SECURITY OFFICER
Department Of Homeland Security
2021.10 - 2023.11
SECURITY GUARD
G4S
2020.11 - 2021.06
TRANSPORTATION SECURITY OFFICER
Covenant Aviation Security
2016.11 - 2020.10
ARMY RESERVIST
801st Engineering Company
2016.01 - Current
RETAIL SALES ASSOCIATE
AT&T
2012.11 - 2016.10
SALES ASSOCIATE
Best Buy
2011.11 - 2012.10
No Degree - Emergency Medical Technology
Long Beach Community College
HIGH SCHOOL DIPLOMA -
Westmoor High School
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