Romeo Soto
Rockford,IL
Summary
Dynamic culinary professional with a strong background in customer service and food preparation at Dairy Queen Grill & Chill. Proven ability to enhance customer satisfaction through efficient meal delivery and innovative food plating techniques. Skilled in kitchen organization and sanitation practices, ensuring a clean and safe environment while training new staff effectively.
Overview
6
6
years of professional experience
Work History
Cook
Dairy Queen Grill & Chill
Rockford, IL
06.2020 - Current
- Prepared and cooked menu items according to Dairy Queen standards.
- Collaborated with team members to ensure timely service during high-volume periods.
- Maintained clean and organized kitchen workspace, ensuring adherence to safety and sanitation protocols.
- Assisted in training new staff on food preparation techniques and equipment usage.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Executed daily cleaning tasks, maintaining compliance with health regulations and company policies.
- Enhanced customer satisfaction by delivering quality meals promptly and efficiently.
- Implemented improved food plating techniques, contributing to overall presentation quality of dishes.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Team Member
Burger King
Rockford
11.2019 - 07.2021
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Assisted in training new staff on food preparation and customer interaction protocols.
Education
High School Diploma -
Jefferson High School
Rockford05.2022
Skills
Customer service
Cooking
Cleaning and organization
Food handling
Food preparation
Multitasking and organization
Kitchen organization
Frying
Sanitation
Surface cleaning
Supply restocking
Hospitality and service industry background
Kitchen equipment operation and maintenance
Sanitation practices
Contamination prevention
Food waste reduction
Timeline
Cook
Dairy Queen Grill & Chill
06.2020 - Current
Team Member
Burger King
11.2019 - 07.2021
High School Diploma -
Jefferson High School