Romero Pena
Wimauma,FL
Summary
Military service member/aspiring IT professional with proven experience in performing tasks in such areas as diagnosing, adjusting and repairing of various types of equipment; adept at applying critical-thinking skills when reporting data, identifying areas of concern and to make split-second decisions in time-bound situations; utilizes strong listening and questioning skills to gain the root causes of issues; eager to advance in the IT industry utilizing hands-on technical knowledge and skills.
Knowledgeable System Administrator with solid background in IT support and troubleshooting. Proven ability to resolve technical issues and implement effective solutions, contributing to system efficiency. Demonstrated expertise in network management and hardware maintenance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations Manager
Cypress Trucking
10.2022 - Current
- Manages daily yard activities to ensure seamless operations
- Directs and supports a team of yard drivers, equipment operators, and support staff
- Strategizes the movement of trailers, containers, and equipment for maximum efficiency
- Maintains consistent communication with dispatchers, warehouse managers, and drivers
- Implemented cost-saving strategies, while achieving a 22% reduction in yard operational costs
Information Management Officer
US ARMY
09.2017 - 05.2022
- Responsible for data security compliance and information systems management
- Worked closely with IT operations and departments to ensure seamless information flow and integration
- Maintained aircraft historical data and safety inspections of maintenance
Instructor/ Writer
US ARMY
07.2014 - 09.2017
- Instructor for helicopter Cockpit Procedural Trainer
- Responsible for planning, developing and conducting training
Maintenance Floor Supervisor Information Management Officer
US ARMY
07.2011 - 07.2014
- Supervised team of associates to ensure smooth floor operations and customer satisfaction.
- Provided technical guidance to subordinate personnel on maintenance practices and procedures
- Diagnosed and trouble shot aircraft systems and subsystems
- Maintained accountability and serviceability of 27 workstations
Aircraft Technical Inspector
US ARMY
07.2010 - 07.2011
- Served as a Technical Inspector, performed initial, in-progress, and final inspections on all aircraft components and equipment
- Ensured proper maintenance procedures were followed during scheduled and unscheduled maintenance tasks
- Served as the Commanders representative, assured the quality of work performed
- Provided the Commander with objective and impartial evaluations as to the airworthiness of aircraft
- Responsible for the meticulous review, update, and accuracy of all aircraft forms and historical records
Aviation Operations NCO (Non-Commissioned Officer)
US ARMY
04.2007 - 07.2010
- Responsible for coordinating and managing aviation operations, including flight scheduling, mission training, and air traffic control communications
- Ensured the efficient and safe execution of all aviation-related activities
- Maintained operational readiness by providing critical support to four training Battalions flight operations and aviation units
Flight Engineer
US ARMY
06.2000 - 04.2009
- Conducted combined air assault and general mission support in South Korea
- Responsible for the operational readiness of helicopters and all related equipment
- Supervised and provided technical guidance to subordinate personnel performing helicopter maintenance
- Diagnosed helicopter malfunctions ordered and turned parts
- Maintained all assigned Aviation Life Support Equipment (A.L.S.E.)
Education
Associate of Arts - Information And System Management
University of Maryland, College Park
College Park, MD12.2022
Skills
- Hardware and Software Troubleshooting
- Network Security and Configuration
- Mobile Device Management
- Threat Analysis
- Virtualization
- System Administration
- Azure Fundamentals
- Mac Support IOS
- Active Directory
- Microsoft365
- Windows11
Certification
CompTIA A+; Security
Timeline
Operations Manager
Cypress Trucking
10.2022 - Current
Information Management Officer
US ARMY
09.2017 - 05.2022
Instructor/ Writer
US ARMY
07.2014 - 09.2017
Maintenance Floor Supervisor Information Management Officer
US ARMY
07.2011 - 07.2014
Aircraft Technical Inspector
US ARMY
07.2010 - 07.2011
Aviation Operations NCO (Non-Commissioned Officer)
US ARMY
04.2007 - 07.2010
Flight Engineer
US ARMY
06.2000 - 04.2009
Associate of Arts - Information And System Management
University of Maryland, College Park
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