Romina Diaz Betancourt
Miami,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Travel Agent
Expertus Travel
12.2022 - Current
- Remote work from Home as Part-Time.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
Production Worker
Elite Flower
04.2023 - 10.2023
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards.
- Made sure that products were produced on time and are of good quality.
Air Traffic Control Supervisor
Aeropostal Alas De Venezuela
10.2004 - 11.2022
- Utilized communications systems to direct movement of ground personnel.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Utilized computerized flight planning and automated tracking systems for flight activity monitoring.
- Instructor of courses for new employees of the KIU operational system
- Notified airport response personnel to be ready when emergency situations presented.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Participated in emergency simulations and drills to increase readiness.
Education
Associate Degree - Tourism And Travel Services Marketing Operations
University of Technology - Antonio Jose De Sucre.
Caracas, Venezuela.03.1998
Skills
- Flexibility/adaptability
- Administrative Tasks
- Ability to solve problems
- Teamwork
- Work under Pressure
- Good communication and responsibility
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Production Worker
Elite Flower
04.2023 - 10.2023
Travel Agent
Expertus Travel
12.2022 - Current
Air Traffic Control Supervisor
Aeropostal Alas De Venezuela
10.2004 - 11.2022
Associate Degree - Tourism And Travel Services Marketing Operations
University of Technology - Antonio Jose De Sucre.
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