ROMMEL GONZALEZ

Results-driven Management Professional, 20+ years progressive experience in the full-service restaurant industry and significant expertise in the following areas: Proven success in managing overall operations of high-volume restaurants in competitive markets; provide decisive leadership and vision to all levels of staff toward revenue attainment; lead by example in setting benchmark for staff Solid business expertise in all aspects of financial management, including budgeting, sales forecasting and cost containment; ensure compliance with administrative and accounting systems Proficient in training staff to anticipate and exceed customer needs; increased average ticket sales by 10% through staff training on product knowledge and sales; oversight of 70+ staff; consistently ensure recruiting, hiring and termination procedures meet applicable standards . Increased overall response to concierge marketing strategy by proactively reaching out to local businesses and building relationships with decision-makers; detail oriented in the planning and execution of business and social venues Highly visible, interactive management style in ensuring guest satisfaction and resolving complaints quickly and amicably; promote world-class service that generates customer loyalty; passionate about culinary excellence and authentic ambiance PERSONAL STRENGTHS: dedicated to corporate objectives; excellent time management; teambuilding; positive communicator; active listening skills; flexible; composed under pressure; refined demeanor

• Fig & Olive LLC, General Manager, 01/2017, 09/2022, 5115 Westheimer Rd. suite 2500, Houston, TX, 77056, Responsible for contracting different vendors on new prices and product quality. Manage daily operations to optimize profitability of this fine dining restaurant featuring authentic French Riviera Mediterranean flavors. Provided leadership and vision to team of 5 managers and staff of 60 through ongoing training and career development. Responsible for all aspects of financial accounting processes, cost containment, inventory control and revenue generation. Overseeing all Unit activities, including scheduling of 30+ employees, inventory control, purchase of liquor and beer. Marketed restaurant throughout the local business community. Such as sports radio am630. Monitoring staff performance to include disciplinary action for noncompliance of company standards. Conducted regular training sessions on various topics to advance employee skills through cross-training and increasing staff’s product knowledge. Constantly meet deadlines and fulfill projects on a timely manner .
• Brennan’s of Houston, ASSISTANT GENERAL MANAGER, 04/2005, 01/2017, 3300 smith st., Houston, TX, 77007, Manage daily operations to optimize profitability of this fine dining restaurant featuring authentic Creole-Cajun cuisine, noted for its superb customer service. Provided leadership and vision to team of 3 managers and staff of 70+ through ongoing training and career development. Responsible for some aspects of financial accounting processes, cost containment, inventory control and revenue generation. Increased revenue through a proactive audio and video rental program within the business, resulting in increased of sales. Overseeing all front of house activities, including scheduling of 55+ employees, inventory control, purchase of liquor and beer. Marketed restaurant throughout the local business community. Monitoring staff performance to include disciplinary action for noncompliance of company standards. Conducted regular training sessions on various topics to advance employee skills through cross-training and increasing staff’s product knowledge. Regularly serve as Acting General Manager with full responsibilities for operations when current General manager is absent.

TEXAS RESTAURANT ASSOCIATION

NATIONAL RESTAURANT ASSOCIATION