Rommy Moscol
The Bronx,NY
Summary
Caring Home Health Aide dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Attentive Customer Service Representative with 15 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
12
12
years of professional experience
Work History
Home Health Aide
New York Health Care Inc
07.2021 - 12.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Provided direct personal care and administrative services to clients.
- Followed nutritional plans to prepare optimal meals.
- Improved patients' comfort with massage and application of topical treatments.
- Utilized universal precautions and infection control principles in all aspects of care.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Home Health Aide
A Plus Care NY
07.2021 - 12.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Provided direct personal care and administrative services to clients.
- Followed nutritional plans to prepare optimal meals.
- Utilized universal precautions and infection control principles in all aspects of care.
- Improved patients' comfort with massage and application of topical treatments.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Home Health
Best Choice Home Health Care
06.2017 - 11.2018
- Provided mobility assistance such as walking and regular exercising.
- Delivered high-quality care within diverse home settings while adhering to strict privacy regulations under HIPAA guidelines.
- Developed individual care plans for clients based on specific needs.
- Conducted comprehensive assessments of each patient''s unique needs upon initial visit to develop personalized care plans accordingly.
- Managed medication administration according to prescribed protocols for timely treatment and symptom management.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Sales Associate
Staples, The Office Supply Superstore
06.2015 - 02.2016
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed returns, exchanges and refunds in accordance with store policy.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
House Cleaner
Self Employed
05.2011 - 06.2015
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Adhered to professional house cleaning checklist.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Head Cashier
CVS Pharmacy
07.2009 - 08.2010
- Mentored new team members on sales software system operation.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Processed refunds and exchanges in accordance with company policy.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled daily totals to maintain balanced and compliant ledgers.
College Assistant
Laguardia Community College
04.2010 - 07.2010
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Developed strong relationships with students as a mentor and advisor, helping them navigate their academic journey successfully.
- Supported event planning logistics such as room reservations, catering arrangements and promotional materials creation; contributed to successful execution of conferences and seminars.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
No Degree - Business Administration And Management
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Progress Documentation
- Customer Relations
- Reliable and Responsible
- Creative Thinking
- Microsoft Office
- Records Management
- Patient Transport
- Interpersonal ability
Languages
Spanish
Full Professional
Timeline
Home Health Aide
New York Health Care Inc
07.2021 - 12.2021
Home Health Aide
A Plus Care NY
07.2021 - 12.2021
Home Health
Best Choice Home Health Care
06.2017 - 11.2018
Sales Associate
Staples, The Office Supply Superstore
06.2015 - 02.2016
House Cleaner
Self Employed
05.2011 - 06.2015
College Assistant
Laguardia Community College
04.2010 - 07.2010
Head Cashier
CVS Pharmacy
07.2009 - 08.2010
No Degree - Business Administration And Management
LaGuardia Community College of The City University of New York
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