Romona Hendrix, Willson
Shasta Lake City,CA
Summary
Seeking a full-time role that offers professional challenges and allows the leverage of interpersonal skills, effective time management, and problem-solving abilities. Dedication to earning a degree reflects commitment to building a successful career and making a positive impact on those in need. Adept at developing treatment plans with an unbiased approach, utilizing a degree to effectively assist clients in navigating the criminal justice system as a valuable member of the treatment team.
Overview
3
3
years of professional experience
Work History
Site Security Officer
North Sate Security
08.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Implemented access control measures, verifying credentials of all visitors and vendors.
- Assisted in emergency response procedures, ensuring compliance with safety protocols.
- Documented incidents and prepared detailed reports for management review.
- Anticipated potential security issues by staying informed on current events and industry trends, adjusting site strategies accordingly.
- Evaluated existing protocols for effectiveness, recommending updates as necessary to better protect both physical assets and sensitive information at the site.
ECM Case Manager
Hill Country Clinic
12.2022 - 07.2023
- Assessed client needs and developed individualized service plans to ensure optimal support.
- Coordinated resources and services to enhance client well-being and access to care.
- Monitored client progress and adjusted interventions based on ongoing evaluations.
- Collaborated with multidisciplinary teams to streamline case management processes.
- Educated clients about available resources and programs for improved outcomes.
- Documented case notes and maintained accurate records in compliance with regulations.
- Facilitated communication between clients, families, and service providers for effective support.
- Advocated for client rights and needs within healthcare and community systems.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
Education
Bachelors Degree - Science Correctional Program Supportive Services
University of Phoenix
Tempe, AZ05-2024
High School Diploma -
California Heritage
Redding, CA01-2021
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
Timeline
Site Security Officer
North Sate Security
08.2024 - Current
ECM Case Manager
Hill Country Clinic
12.2022 - 07.2023
Bachelors Degree - Science Correctional Program Supportive Services
University of Phoenix
High School Diploma -
California Heritage
Similar Profiles
Anthony RichardsAnthony Richards
Grounds Crew Member at North Bend Sate ParkGrounds Crew Member at North Bend Sate Park
Marc AudetMarc Audet
Protective Security Officer at North American Security/ American Eagle SecurityProtective Security Officer at North American Security/ American Eagle Security
Carlos HuertaCarlos Huerta
Theatre Performer at Cal Sate LATheatre Performer at Cal Sate LA
Chance BorbaChance Borba
Computer Technician at Redding RancheriaComputer Technician at Redding Rancheria
Suzanne MassaroniSuzanne Massaroni
Animal Rescue at Self EmployedAnimal Rescue at Self Employed