Romyna Roca
Rahway,NJ
Summary
Proven Circuit Layout Assigner at Verizon, adept in layout optimization and building strong relationships, excelled in delivering exceptional service, enhancing satisfaction levels. Recognized for surpassing goals and maintaining perfect attendance, I bring a blend of effective communication and design thinking to achieve results. Progressive Layout Designer with terrific problem-solving and troubleshooting skills. Bilingual, engaging, and a valued contributor to team-based environments.
Overview
31
31
years of professional experience
Work History
Circuit Layout Assigner
Verizon
04.1993 - Current
- Oversee processing and fulfillment of intra-company request
- Proactively addressed and resolved a wide range of issues to consistently deliver exceptional service that generated strong satisfaction levels
_ Conducted research and attend training to improve skills and abilities.
Key Accomplishments:
- Received several verbal and written commendations for consistently surpassing established goals.
- Perfect attendance maintained
Education
No Degree - Business
Berkeley College
Woodbridge, NJSkills
- Relationship Building
- Call center experience
- Complaint Handling
- Call Center Operations
- Design thinking
- Time Management
- Multitasking
- Active Listening
- Effective Communication
- Self Motivation
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Circuit Layout Assigner
Verizon
04.1993 - Current
No Degree - Business
Berkeley College
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