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Ron Nigel C. Andrew
Cybersecurity Specialist
Basseterre
Summary
Offering solid foundation in cybersecurity principles and practices, eager to learn and develop in professional environment. Brings strong understanding of network security and risk management, with ability to quickly adapt to new technologies. Ready to use and develop skills in threat analysis and incident response.
Overview
20
20
years of professional experience
20
20
years of post-secondary education
6
6
Certifications
Work History
Information Security Analyst
Eastern Caribbean Central Bank
11.2021 - Current
- Security Operations Monitoring
- Technology Threat, Vulnerability and Risk Analysis
- Conduct Risk and Information Security Investigations
- Security and Risk Reporting
- Information Security Policies and Procedures
- Document IT Risk and Perform Risk Assessments
- Manage and Maintain IT Security Processes and Solutions
- End User Support
- Research, Evaluate and Recommend Secure IT Solutions
- Implement Secure IT Solutions
Information Technology Officer
Eastern Caribbean Securities Exchange
01.2020 - 11.2021
- Conducting research to identify modifications needed to existing applications and assess new IT solutions to meet changing user requirements and determine feasibility, cost, time required, and compatibility with current system;
- Assisting in the creation of system design, functional specifications and application development for all new projects using industry best practices
- Writing technical procedures and documentation for applications including user guides and system manuals;
- Providing assistance to users as well as developing and delivering training on the effective use of new and existing solutions;
- Planning, installing, configuring, troubleshooting, maintaining and upgrading software applications;
- Providing timely support to all applications and follow up with vendors to ensure service delivery
- Maintaining computer and network devices and providing end user support
- Maintaining overall IT security posture (network vulnerability assessment, web server vulnerability assessment, firewall hardening, server hardening)
- Notable projects:
- Implementation and administration of DarkTrace solution
- Implementation of Backup solution including DRaaS
- Implementation of DUO security
- Implementation and administration of Fortinet Firewall solution
- Implementation of DIA (direct internet access) The Cable fiber
- Implementation of Microsoft suite including email migration to Office 365
- Implementation of new software and tools (VISME, Adobe DC, Wordfence for (WAF))
- Project assistance on ECSE's new website implementation
Service Technician/LSP (Local Service Provider)
Canadian Bank Note (CBN) Limited
01.2017 - 12.2019
- Provided 24/7 on-call support &/emergency support as required on site or remotely over the phone
- Provided technical support to all stakeholders
- Provided training to operators
- Performed installation of software installation, patching, configuration and upgrading
- Planned and executed hardware installation, configuration, maintenance, troubleshooting and repair as necessary
System Support Officer
Republic Bank Grenada Limited
01.2017 - 01.2018
- Resolved system issues including availability, security, stability or performance issues
- Monitored, collected statistical information and provide reporting on system performance
- Maintain system inventory including spare parts and consumables
- Follow security and access procedures, guidelines and policies, as communicated
- Completed the necessary documentation for the initiation and execution of PMO reportable in house projects
- Completed the documentation of procedures and guidelines
- Tracked and report on the progress of projects reportable under ITMD (Information Technology Management Department)
- Assisted with the planning and execution of BCP (Business Continuity Planning) in accordance with outlined procedures
- Perform periodic updates to the BCP documents on the portal
- Remediated outstanding internal audit notes
Technical Support Analyst
Royal Bank of Canada/RBTT Bank Grenada Ltd.
01.2005 - 01.2015
- Provided effective end-user technology support, electronic banking, in-market infrastructure support, processing operations and hardware management in a timely and effective manner
- Coordinated activities as required with the Processing Operations area, including FTP; Backup; Off-site storage and Report and Statement Generation
- Achieved problem resolution effectiveness as measured by reduction in number of tickets escalated, as well as compliments/complaints received, peer-to-peer feedback and team leader's observation
- SLA Management: Managed technology related service level agreements
- Incident Management: Managed all technology related incidents
- Asset Management: Provided Team Leader with adequate Reports that follow RBCC tracking standards
- Followed the RBCC Policies and Procedures as it relates the 'Disposal of Equipment
- Delivered on the requirements for successful implementation of projects
- Understood business priorities and kept a line of sight on key business priority projects as well as those projects that are priority from an IT perspective
- Reduce risk exposure through strong operational procedures to eliminate/reduce audit issues and minimize reputation damage
- Met all audit requirements on time and at the level of quality/completeness identify by the audit team
- Worked with IT Control and Compliance team in the development of audit responses and resolution of notes
- Listened and interacted with respect and integrity
- Supported colleagues and other departments of the organization to better serve the client
- Balanced effort to outcome by clarifying expectations to determine appropriate amount of time to devote to a tasks
Education
Master of Science - Cyber Security
EC Council
03.2025 - Current
Cyber Security Boot-Camp Certification of Completion - Evolve Security Certified Professional (ESCP)
Evolve Security
09.2020 - 03.2021
Certificate Of Project Management
St. George's University
01.2019 - 12.2019
BSc. Management And Information Systems -
St.George's University
01.2007 - 05.2015
Cambridge A Level -
T.A. Marryshow
09.1997 - 01.1999
CXC O Level -
Presentation Brother College
09.1992 - 01.1997
GCE O Level -
Presentation Brother College
09.1992 - 01.1997
Skills
Network security
undefinedQualifications
- Certificate of the Business Continuity Institute from bci (CBCI),
- Comptia Security Plus (Comptia Sec+),
- Evolve Security Certified Professional (ESCP),
- Server Administration,
- Network and Security Administration,
- Project Management
- Querying Databases (SQL),
- Kali Linux from offensive security open source related tools (Nmap, burpsuite, volatility, Nikto, openvpn, nessus etc.), Linux Distros,
- Logrhythm - SIEM (Security Information and Event Management),
- Rapid7- InsightVM (Vulnerability Management),
- Microsoft Windows Server
Certification
Certified Information Security Manager (CISM) - ISACA. (ongoing 2025)
Interests
Timeline
Certificate Of the Business Continuity Institute (CBCI)
04-2025
Master of Science - Cyber Security
EC Council
03.2025 - Current
CompTIA Security+ - CompTIA.
04-2024
Information Security Analyst
Eastern Caribbean Central Bank
11.2021 - Current
Cyber Security Boot-Camp Certification of Completion - Evolve Security Certified Professional (ESCP)
Evolve Security
09.2020 - 03.2021
Information Technology Officer
Eastern Caribbean Securities Exchange
01.2020 - 11.2021
Certificate Of Project Management
St. George's University
01.2019 - 12.2019
Service Technician/LSP (Local Service Provider)
Canadian Bank Note (CBN) Limited
01.2017 - 12.2019
System Support Officer
Republic Bank Grenada Limited
01.2017 - 01.2018
BSc. Management And Information Systems -
St.George's University
01.2007 - 05.2015
Technical Support Analyst
Royal Bank of Canada/RBTT Bank Grenada Ltd.
01.2005 - 01.2015
Cambridge A Level -
T.A. Marryshow
09.1997 - 01.1999
CXC O Level -
Presentation Brother College
09.1992 - 01.1997
GCE O Level -
Presentation Brother College
09.1992 - 01.1997
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