Ron Cloud
Marietta
Summary
Experienced in evaluating property and casualty claims with the skills and expertise to determine appropriate settlements. Utilizing analytical abilities and field knowledge to ensure fair and accurate resolutions for all claims. Proven track record of effective communication and negotiation leading to consistent successful outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
National Field Adjuster
Universal Property and Casualty
07.2023 - 09.2024
- Improved claim processing efficiency by conducting thorough field investigations and assessments.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Identified suspicious losses and contacted manager for investigative assistance.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
CAT Field Adjuster
Pilot Catastrophe
03.2023 - 04.2023
- Expedited claim resolutions for clients through efficient documentation, reporting, and communication with all parties involved.
- Reviewed bills, estimates and proofs of loss prior to making settlement and payment of claim.
- Investigated and assessed damage to property and reviewed property damage estimates.
Career change, coursework, Pilot adjuster course, licensing
N/A
11.2022 - 02.2023
Automotive Technician
German Auto Haus
07.2021 - 11.2022
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Automotive Technician
Accurate Care Automotive
06.2021 - 07.2021
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Homeschool Teacher
N/A
01.2012 - 06.2021
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Education
Dekalb Community College
Atlanta, GaHigh school or equivalent -
Parkview High School
Lilburn, GaSkills
- Xactimate Estimation Skills
- Project Cost Estimation
- Quality Inspections
- Effective Communication
- Effective Negotiations
- Customer Engagement
- Damage assessment
- Liability analysis
- Estimating software
- Construction
- Claims investigation
- Property inspection
- Policy interpretation
Certification
- HAAG Certified Residential Roofing Inspector
- Xactimate L1 Certification
Licensing - Active States
- Georgia
- Florida
- Louisiana
- Alabama
- South Carolina
- Mississippi
- Minnesota
- New Hampshire
- Indiana
Timeline
National Field Adjuster
Universal Property and Casualty
07.2023 - 09.2024
CAT Field Adjuster
Pilot Catastrophe
03.2023 - 04.2023
Career change, coursework, Pilot adjuster course, licensing
N/A
11.2022 - 02.2023
Automotive Technician
German Auto Haus
07.2021 - 11.2022
Automotive Technician
Accurate Care Automotive
06.2021 - 07.2021
Homeschool Teacher
N/A
01.2012 - 06.2021
High school or equivalent -
Parkview High School
Dekalb Community College
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