Ron Fisher
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
26
26
years of professional experience
Work History
Key Account Specialist/Business Development Specialist
H.T. Hackney
01.2022 - Current
- Responsible for sourcing, pursuing, acquiring, and developing new business in order to achieve annual sales
- Provide support of new and existing profitable accounts
- Provide support to Sales, Merchandising, and Food Service Teams
- Capture potential growth opportunities
- Responsible for producing new account revenue in line with current organization and individual targets and quotas
- Complete new customer credit applications to ensure a smooth transition to the sales team
- Provide assistance in obtaining Accounts Receivable an IT assistance when needed by customer
- Maintain on-going relationships between the customer and the organization
- During this time I also filled in for the following roles Interim Transportation Supervisor, Interim Food Service, Merchandising Manager, Key Account Manager, Interim Sales Supervisor and Trained 2 New Supervisors
- Oversaw product transfer from overnight shuttle from main distribution center at cross dock location and ensured product was transferred to proper trucks for distribution to customer
- Meet customers to plan store resets by doing layouts and ensuring product will be placed accordingly to ensure better sales opportunities
- Overseeing the sales staff and merchandisers
Sales Supervisor
H.T. Hackney
05.2017 - 01.2022
- Supervised a sales staff of 5 and the scheduling of resets for 2 merchandisers
- Developed and grew business in Louisiana and Mississippi
- Oversaw new and existing accounts while monitoring and implementing new programs, contractual obligations, volumes, incentives and credits.
- Ensured sales team provided excellent customer service while maintaining productive working relationships
- Maximization of volume and profits as well as maintaining company stability in the regions
- Managed, coach and train Sales and Merchandising team
- Provide assistance in obtaining Accounts Receivable
- Provide IT assistance when needed by customer
- Responsible for annual performance evaluations
Territory Manager
H.T. Hackney
06.2015 - 05.2017
- Developed a non-existent territory to 34+ accounts
- Called on accounts weekly is ensured customer satisfaction
- Resolved any issues that the customer had
- Introduced new items and developed business with existing customers
- Collected on Accounts Receivable
- Made cold calls on potential new customers
Account Manager
Lyons Specialty
10.2013 - 06.2015
- Called on accounts weekly and resolved any issues or concerns the involved the customer
- Introduced new items
- Collected accounts receivable when needed
- Development business within existing customers
- Made cold calls on potential new customers
Merchandiser
Imperial Trading Company
12.2010 - 10.2013
- Resets and merchandising of product in stores
- Did some sales when it presented to increase revenue
- Customer relations in ensure customer was receiving all new products
Horticulturalist/Landscape Contractor
Bayouscapes
04.1999 - 12.2010
- Handles all responsibilities as owner of the company
- Met with potential customers and bid on jobs
- Implemented the plan and ran and overseen projects
- Handled the Accounting and Insurance requirements
Education
High School Diploma -
St. Paul's School
05.1987
Electrical Construction - undefined
Delgado Community College
05.1988
Skills
- Relationship management
- CRM proficiency
- Territory management
- Financial acumen
- Client engagement
- Cold calling
- Territory growth
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Team leadership
- Decision-making
- Sales presentations
- Conflict resolution
- Continuous improvement
- Customer retention
- Networking skills
- Food safety and sanitation
- Account management
- Upselling techniques
Work Type
Full TimeWork Location
RemoteOn-SiteHybridTimeline
Key Account Specialist/Business Development Specialist
H.T. Hackney
01.2022 - Current
Sales Supervisor
H.T. Hackney
05.2017 - 01.2022
Territory Manager
H.T. Hackney
06.2015 - 05.2017
Account Manager
Lyons Specialty
10.2013 - 06.2015
Merchandiser
Imperial Trading Company
12.2010 - 10.2013
Horticulturalist/Landscape Contractor
Bayouscapes
04.1999 - 12.2010
Electrical Construction - undefined
Delgado Community College
High School Diploma -
St. Paul's School
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