Ron Jee
San Jose,CA
Summary
Dynamic professional with extensive experience in software and high-tech sectors, specializing in solution architecture and customer relationship management. Demonstrated ability in providing technical sales support, managing post-sale customer relationships, and executing projects effectively. Achievements include driving revenue growth, surpassing annual quotas, and mentoring teams to success. Skilled in strategic planning and cross-functional collaboration, delivering technical presentations that significantly enhance customer engagement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Caregiver Sabbatical
Parents
San Jose, CA
10.2023 - 01.2026
- Coordinated healthcare services among various providers to ensure comprehensive care.
- Managed scheduling, finances, and logistics for household requirements efficiently.
- Researched health conditions to develop effective care plans and emergency strategies.
- Managed medication schedules to ensure accurate administration.
- Assisted parents with dietary constraints, daily living activities and personal care needs.
Principle Solution Architect
Oracle
Redwood Shores, CA
06.2020 - 07.2023
- Delivered exceptional presales technical support to enhance customer solutions and satisfaction.
- Presented technical proposals to stakeholders and clients.
- Mentored junior architects on best practices and methodologies.
- Gathered customer objectives to design solution architecture for immediate and long-term success.
- Led cross-functional teams, including product managers and sales personnel, to execute complex IT initiatives.
- Supported sales representatives in driving revenue growth and achieving quotas.
- Cultivated strong stakeholder relationships to ensure customer retention.
- Collaborated with sales management to devise strategic plans for team territories.
- Developed account strategies and provided training around campaigns and initiatives.
- Achieved FY23 Annual Quota of 130%, generating $6.18M in closed revenue and $13.8M pipeline.
Director of Sales
CNET Global Solutions/Matilda Cloud Solutions
Richardson, TX
04.2019 - 06.2020
- Generated over $5M in new business and developed new revenue streams.
- Led team of 3 sales representatives and 1 sales development representative to expand resell, staffing, and product sectors.
- Educated partners and customers on Oracle’s cloud PaaS and IaaS offerings through Matilda Cloud Solutions Suite.
- Managed full sales cycle for key US accounts, focusing on forecasting and revenue generation.
- Resolved customer complaints swiftly by providing effective solutions or refunds.
- Participated in industry events to engage with partners, prospects, and customers.
- Developed strategic objectives to drive organizational success and market share growth.
- Created and maintained sales strategies in collaboration with alliance partners and service integrators.
Sr. Sales Consultant
Oracle
Redwood Shores, CA
01.2012 - 04.2019
- Led client engagements to assess business needs and propose customized solutions.
- Architected solutions based on product knowledge and understanding of customer technical challenges.
- Supported sales account managers with demonstrations, presentations, and technical resources for Fortune 500 clients.
- Developed training materials on new sales strategies and product features for internal teams.
- Mentored junior consultants on product expertise and effective sales techniques.
- Analyzed sales data to identify opportunities for process enhancements and efficiencies.
- Received recognition as three-time MVP of the quarter for driving team achievements in revenue goals.
- Collaborated with marketing teams to create promotional materials for sales campaigns.
Product Manager
Swagelok
Santa Clara, CA
05.2007 - 05.2009
- Managed full product life cycle of high-purity electromechanical products for semiconductor market.
- Drove product development by leading cross-functional teams across Engineering, Finance, Sourcing, Marketing, and Operations.
- Developed comprehensive product strategies, roadmaps, and pricing forecasts through collaboration with core teams.
- Conducted market assessments focusing on size, potential, price points, and competitive analysis.
- Prepared technical marketing materials for customer visits and tradeshows to enhance engagement.
- Executed live demonstrations to showcase product capabilities and applications effectively.
- Delivered training sessions for development teams, field service personnel, and distributor sales force.
- Provided application support to internal and external customers to ensure satisfaction.
Applications Engineer
BOC Edwards
Livermore, CA
10.2004 - 01.2006
- Managed all facets of liquid flow controller product line, including life cycle management and design enhancements.
- Led project teams in engineering modifications and software control improvements.
- Prepared technical marketing materials and delivered presentations to customers during sales meetings.
- Trained customers, sales personnel, and field staff on product usage and benefits.
- Created business development plan for liquid flow control program, identifying technological SWOT analysis and recommended development path, resulting in $500k revenue in first year and 300% increase next year.
- Oversaw technical issues and ensured customer satisfaction across all flow control accounts.
- Provided onsite support for product installations in US and Japan.
- Developed project timelines, ensuring timely deliverables within resource and financial budgets.
Applications Engineer III
DuPont/EKC Technology
Hayward, CA
12.2001 - 07.2004
- Managed key account, resolving technical issues and developing best known methods to enhance customer satisfaction.
- Provided technical support and presented process data during customer sales meetings.
- Created project timelines and test plans while managing material logistics for onsite evaluations in the US and Asia.
- Developed innovative copper and tungsten slurry formulations using new chemistries to satisfy critical requirements.
- Designed and analyzed experiments for process optimization and slurry formulation improvements.
- Evaluated existing and new Post CMP cleaning chemistries to fulfill evolving customer demands.
Applications Engineer IV
TSK America
San Jose, CA
02.2000 - 10.2001
- Directed clean room operations, including facilities monitoring and inventory management.
- Negotiated cost-effective vendor contracts, optimizing service quality.
- Authored best-known methods for copper CMP using multi-step approaches to minimize defects.
- Tested and advised Engineering on CMP tool enhancements, including design and automation.
- Presented technical materials and conducted demonstrations to clients, highlighting expertise.
- Assessed engineering tools comprehensively to boost operational efficiency.
- Collaborated with teams to uphold quality standards and implement best practices.
Product Applications Engineer III
Strasbaugh
San Luis Obispo, CA
04.1997 - 11.1999
- Conducted demonstrations using customer wafers to showcase equipment capabilities.
- Delivered on-site support, enhancing CMP processes at customer locations, resulting in CMP tool installations in Korea, Taiwan, and Japan.
- Supplied voice of the customer (VOC) feedback to engineering and marketing teams, driving improvements in CMP process tools.
- Contributed to development of innovative wafer polish heads for CMP.
Education
Bachelor of Science - Chemical Engineering
University of California, Davis
Davis, CASkills
- Customer relationship management
- Solution architecture
- Technical design
- Cloud technologies
- Cross-functional collaboration
- Team leadership
- Stakeholder management
- Revenue generation
- Strategic planning
- Customer engagement
- Problem solving
- Account management
- Project management
- Technical presentations
- Data analysis
- Account strategy
- Sales enablement
- Effective communication
- Stakeholder engagement
- Conflict resolution
- Training development
- Customer retention strategies
- Needs assessment and analysis
- Revenue growth strategies
- Key account development
- Pipeline management strategies
- Training and mentoring
Certification
- OCI Architect Associate
- OCI Architect Professional
- OCI Operations Professional
- OCI Developer Professional
- OCI Autonomous Database Cloud
- Certified Project Management Professional
Accomplishments
2022 Q2 MVP - Annual Quota Achievement 165%, $9.65M closed revenue and $11.2M pipeline
Timeline
Caregiver Sabbatical
Parents
10.2023 - 01.2026
Principle Solution Architect
Oracle
06.2020 - 07.2023
Director of Sales
CNET Global Solutions/Matilda Cloud Solutions
04.2019 - 06.2020
Sr. Sales Consultant
Oracle
01.2012 - 04.2019
Product Manager
Swagelok
05.2007 - 05.2009
Applications Engineer
BOC Edwards
10.2004 - 01.2006
Applications Engineer III
DuPont/EKC Technology
12.2001 - 07.2004
Applications Engineer IV
TSK America
02.2000 - 10.2001
Product Applications Engineer III
Strasbaugh
04.1997 - 11.1999
Bachelor of Science - Chemical Engineering
University of California, Davis