Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ron Mentore

Valley Stream,NY

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Verus Specialist

Leo Technologies
Austin , TX
10.2023 - Current
  • Coordinated and managed various programs or projects to achieve established objectives.
  • Exercised versatility in fast-paced, agile work environments.
  • Participated in ongoing training and compliance activities.

Police Sergeant

New York City Police Department
Manhattan, NY
08.2011 - 10.2023
  • Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Evaluated the performance of assigned personnel through observation, review of reports and other methods.
  • Ensured that all personnel met department standards for performance and conduct.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Prepared written reports detailing investigative activities and findings.
  • Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission.
  • Interpreted laws, regulations, policies and procedures to subordinates.
  • Assigned, coordinated and reviewed the work of police officers.
  • Investigated complaints against officers or civilian employees in accordance with established policy.
  • Served as a field supervisor during special events or operations requiring additional staffing levels.
  • Responded to emergency calls for service as needed.
  • Coordinated investigations into major crimes or incidents within their jurisdiction.
  • Supervised crowds at busy events and provided security services to prevent injuries.
  • Monitored serving of warrants and assisted in making required arrests.

Police Officer

New York City Police Department
Manhattan, NY
07.2003 - 08.2011
  • Prepared detailed reports on incidents and arrests made.
  • Responded to emergency calls for service and provided assistance as needed.
  • Protected citizens by preventing crime, enforcing laws and apprehending suspects.
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Attended training sessions to maintain proficiency in law enforcement techniques.
  • Conducted traffic stops in accordance with departmental protocol.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
  • Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Wrote detailed arrest and accident reports.
  • Drove with precision and speed to follow and reach suspects in traffic chases.
  • Issued traffic tickets and wrote incident reports according to commissioner specifications.
  • Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
  • Provided testimony in court when necessary concerning investigations conducted.

Inflight Crewmember

JetBlue
Queens, NY
05.2000 - 06.2003
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Responded to medical emergencies as needed during flights.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Completed paperwork related to passenger manifests accurately after each flight.
  • Enforced FAA and airline rules with passengers in business, economy and first class.
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
  • Worked with air marshals, airport security, and ground personnel to remove unruly passengers.

Delivery Driver

United Parcel Service, UPS
Queens, NY
03.1999 - 05.2003
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.

Aviation Machinist's Mate

United States Navy, USN
Jacksonville, FL
07.1995 - 07.1998
  • Operated a variety of test stands used to evaluate the performance of aircraft engines after repairs have been completed.
  • Ensured that all safety precautions are followed when working with hazardous materials such as fuels or oils.
  • Inspected airframes for damage or wear before performing repairs or replacing parts.
  • Replaced worn or damaged parts such as bearings, seals, gaskets, valves, pistons rings.
  • Cleaned engine parts using solvents and cleaning solutions to remove dirt and corrosion buildup.
  • Maintained records of maintenance activities performed on aircraft engines and components.
  • Disassembled engines for repair or replacement purposes following established procedures.
  • Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Serviced and maintained aircraft systems, flushing crankcases, cleaning screens and greasing moving parts.
  • Interpreted logs to understand issue history and nature, troubleshoot faults and identify next steps.
  • Removed aircraft parts such as engines, pumps and landing gear.
  • Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
  • Checked all engine instruments to ensure proper operation prior to flight.
  • Installed aircraft propellers and ensured they were properly balanced for optimum performance.

Education

Some College (No Degree) - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY

Skills

  • Customer Relations
  • Microsoft Office Suite
  • Microsoft Access
  • Microsoft Word
  • Excel
  • Outlook and PowerPoint - Certified

Certification

  • Hostage Negotiator
  • Homicide Investigator
  • Dignitary Protection

Timeline

Verus Specialist

Leo Technologies
10.2023 - Current

Police Sergeant

New York City Police Department
08.2011 - 10.2023

Police Officer

New York City Police Department
07.2003 - 08.2011

Inflight Crewmember

JetBlue
05.2000 - 06.2003

Delivery Driver

United Parcel Service, UPS
03.1999 - 05.2003

Aviation Machinist's Mate

United States Navy, USN
07.1995 - 07.1998

Some College (No Degree) - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

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Ron Mentore